Implementation Consultant, Cirrus (Hospitals)

Ecaresoft Inc.; México; A distancia; MXN 459,000 - 644,000; Jornada completa

Descripción de la vacante

A rapidly growing healthcare software firm is seeking an Implementation Consultant to ensure successful adoption of their solutions. This role involves closely working with clients, conducting training, and maintaining communication to address needs and solutions. Candidates should possess excellent communication skills, be fluent in Spanish and English, and have a knack for problem-solving. This is an exciting opportunity in a dynamic environment with strong growth potential.

Servicios

Competitive compensation package

Flexible startup culture

Opportunity for personal and professional growth

Formación

• Ability to operate independently and prioritize tasks effectively.
• Superb communication and presentation skills.
• Proven track record of managing projects in a fast-paced environment.
• Strong problem-solving capabilities and resilience.

Responsabilidades

• Work closely with new clients to ensure successful onboarding.
• Conduct comprehensive training sessions for end users.
• Maintain communication with clients to understand their needs.
• Create documentation and user guides to support onboarding.

Conocimientos

Ruthless prioritization

Time management skills

Excellent communication

Tech-savvy

Problem-solving

Collaborative

Fluency in Spanish

Fluency in English

Descripción del empleo

We want to reduce the cost of healthcare by creating great products that help hospitals and clinics operate in more efficient ways. We’re looking for an Implementation Consultant for Cirrus to help us achieve this mission.

We want to make a bet on talent and work ethic (“raw horsepower”) over experience for this position. Someone that’s hungry for a challenge and wants to move in a fast paced environment.

This is a great career opportunity for someone that wants to get started or is passionate about consulting: understanding customers problems/needs and finding solutions to them. Specially in the context of software solutions.

More about the role

Cirrus is our cloud-based EHR/HIS/ERP for hospitals; it helps our clients manage everything from patient admissions, to inventory management, medical records, pharamacy, OR scheduling, billing, and purchasing. A truly “end-to-end” solution for hospitals.

As an Implementation Consultant for Cirrus you’ll play a critical role in ensuring that our new customers succesfully adopt Cirrus at their hospital. This means: understanding the specific needs and processes of that hospital, configuring Cirrus according to those needs, and trainging the different departments on how to get the most out of our solution. Your key responsibilities will be:

• Client Onboardings: Work closely with new clients to provision and configure Cirrus based on their specific information and requirements and take them all the way to “go-live”.
• Deliver cusomter value by deeply understanding your customers’ use cases and aligning them to Cirrus’s best practices.
• Training: Conduct comprehensive training sessions for end users to ensure they know how to correctly use Cirrus.
• Expertise Development: Become an expert in both Cirrus and hospital operations to provide insightful and effective solutions to clients.
• Client Interaction: Maintain constant communication with clients to understand their needs, address any issues, and ensure their satisfaction with Cirrus.
• Documentation: Create detailed documentation and user guides to support client onboarding and training processes.

About you and what you will need:

• Ruthless prioritization and time management skills with an ability to operate independently.
• Boundless energy to help your team and our customers, always with a “can-do” attitude.
• Superb communication and presentation skills; able to communicate effectively with our customers and internally.
• An excellent investigator - digging into details from client questions, requirements, product issues, and hospital operations.
• Fluent in spanish & english.
• Tech-savvy: You are constantly looking for new ways to “automate” and use technology as a leverage; from excell spreadsheets to ChatGPT.
• Proven: You can show a track record of managing and deploying projects, on time and in a fast-paced environment. Nothing slips through the cracks.
• Collaborative: You know how to orchestrate and work within cross-functional teams to achieve target outcomes.
• Grit: You possess a well developed problem-solving and perseverance capability.

Our offer:

• Competitive compensation package reflecting skills and experience
• An exciting opportunity to be part of a great global company with a unique informal start-up culture, great leadership and a strong vision. No extensive corporate bureaucracy guaranteed.
• Chance to take part in growing a rapidly developing business with fast industry growth rate
• Opportunity to grow your skills in our global team

What we believe:

We don’t only want to be successful. But we also want to do it in a way it makes us proud and happy. The best way we know how to do this is by working with people that share our values:

• Meaningful work, meaningful relationships.
• We don’t need babysitters.
• What’s right, not who’s right.

If these sound true to you and want to help us scale a company full of people aligned by them, then this might be an opportunity for you.

Ecaresoft is a fast growing software company focused on building transformative products for the healthcare industry: Nimbo and Cirrus .

We’re shameless about our passion for hard work. We live to create the best healthcare software and improving the healthcare industry through them.