Hr Services Supervisor

Digital Virgo; Xico; Presencial; MXN 630,000 - 901,000; Jornada completa

Descripción de la vacante

A multinational technology company in Veracruz, Mexico, seeks an HR Generalist to support its growth across multiple countries. The ideal candidate will manage payroll compliance, oversee HR administration, and lead recruitment efforts while being a strong communicator in both Spanish and English. With 3 to 5 years of HR experience, this role offers a chance to influence development initiatives and participate in global HR projects, ensuring alignment with company values.

Servicios

Social benefits

Formación

• 3 to 5 years of experience in a generalist HR role, ideally in multinational or regional environments.
• Experience managing external providers (payroll, legal advisors, recruitment).
• Interest in innovative technologies, including AI applied to HR.

Responsabilidades

• Oversee payroll providers for compliance and accuracy.
• Manage employee life-cycle processes including onboarding and offboarding.
• Handle end-to-end recruitment processes and optimize costs.
• Participate in global HR projects like implementing new HRIS.
• Support managers in development and retention initiatives.

Conocimientos

Fluent in Spanish and English

Strong knowledge of payroll and labor law

Experience in recruitment

Proficient in digital tools

Herramientas

Office Suite

Descripción del empleo

Overview

Digital Virgo is a multinational company recognized as a technological partner in the telecommunications industry and a global leader in implementing digital growth strategies based on the development, integration, and optimization of mobile payment solutions through mobile operators. We operate in more than 40 countries and have a global team of over 1,000 employees, enabling us to address the main challenges of the digital ecosystem: Payments, Monetization, Digital Marketing.

Responsibilities

This role will report directly to the LATAM General Manager and functionally to the Regional HR Manager. You will support the growth of the organization across multiple countries, ensuring that HR processes are executed with excellence and aligned with regional and global strategies.

• Payroll & Legal Compliance: Oversee payroll providers in each country to ensure accuracy, compliance, and timely delivery. Ensure all HR documentation, contracts, and policies comply with local labor regulations and Group governance.
• HR Administration: Manage employee life-cycle processes (onboarding, changes, offboarding) and ensure proper data maintenance and accuracy. Coordinate the local payroll process and work with external advisors to ensure legal and tax obligations are correctly fulfilled.
• Talent Acquisition: Manage end-to-end recruitment processes. Negotiate with agencies and partners, optimize costs, and strengthen the employer brand in the region.
• Group HR Projects: Actively participate in global projects, such as the implementation of the new HRIS.
• Deploy Group and regional HR processes and policies.
• Support managers in development, engagement, and retention initiatives.
• HR Business Partnering: Provide day-to-day HR guidance to managers, ensuring decisions align with local legislation and company values. Contribute to workforce planning, organizational structure, and performance discussions.

Qualifications

• 3 to 5 years of experience in a generalist HR role, ideally in multinational or regional environments.
• Fluent Spanish and English (mandatory). Portuguese is a plus.
• Strong knowledge of payroll, labor law, employee relations, and recruitment.
• Experience managing external providers (payroll, legal advisors, recruitment).
• Proficient in digital tools and Office Suite.
• Interest in innovative technologies, including AI applied to HR.
• HR Business Partner mindset: approachable, solution-oriented, with the ability to influence and challenge constructively.

Benefits

• Social benefits.