Head of Operations

OnHires; Ciudad de México; A distancia; MXN 1,835,000 - 2,754,000; Jornada completa

Descripción de la vacante

A leading digital ad protection company is seeking a Head of Operations to enhance team alignment and drive data-informed decisions. This role involves overseeing operations, optimizing workflows, and ensuring organizational effectiveness. Ideal candidates will have 5-10 years of senior leadership experience in high-growth, remote environments and a strong focus on execution and results.

Formación

• 5-10 years of leadership in high-impact roles at remote high-growth environments.
• Proven ability to manage and scale distributed teams in async-first environments.
• Strong background in Ops management, strategy execution, and organizational alignment.

Responsabilidades

• Lead daily operations to ensure smooth execution and cross-team efficiency.
• Build, manage, and optimize workflows, systems, and processes.
• Drive strategic clarity across the organization.

Conocimientos

Leadership in high-impact roles

Operations management

Strategic thinking

Team scaling in async environments

Execution results-driven mindset

Herramientas

ClickUp

Google Sheets

Tableau

HubSpot

Descripción del empleo

About the Company

Founded in 2016 by its CEO the client is a top 23 global player in digital ad protection. They block malicious activity provide tracking and insights and optimize ad spend to ensure campaigns reach real users. Unlike competitors they are highly proactive with clients offering scalable solutions for businesses of all sizes and working closely to maximize campaign performance.

Role Overview

The client is seeking a growth-focused Head of Operations with senior leadership experience in high-performance Sales or Marketing environments . This is a hands‑on data‑driven strategic operator role focused on aligning remote teams unlocking executional leverage and removing friction between product GTM and customer success functions to accelerate growth.

Youll own the operational backbone of the business keeping teams accountable data‑informed and relentlessly focused on results. Your leadership will inspire teams enable sharp decision‑making and maintain high‑level execution across the organization.

Key Responsibilities

Operations Enablement

• Lead daily operations to ensure smooth execution and cross‑team efficiency.
• Build manage and optimize workflows systems and processes powering the GTM engine.
• Own timelines budgets and resource management across projects.
• Identify operational risks and implement solutions to ensure compliance and continuity.
• Run operating rhythm : scorecards weekly accountability syncs team cadences and sprint cycles.
• Ensure clarity on ownership priorities and tracking across functions.
• Inspire and energize teams acting as a trusted go‑to for cross‑functional leaders.
• Own tooling decisions across project management reporting documentation and task execution.
• Continuously reduce complexity and operational drag.

Cross‑Functional Collaboration

• Act as a trusted operator to the CEO and leadership team helping prioritize growth initiatives.
• Break silos and connect the dots across product marketing and customer teams.
• Serve as a cultural glue keeping remote teams energized aligned and clear.

Data‑Driven Decision Support

• Translate messy data into clear dashboards and operating insights.
• Surface the right metrics for decision‑making and create closed‑loop reporting systems.
• Use data to shape operational strategy and identify growth opportunities.

Strategic Planning & Leadership

• Drive strategic clarity across the organization.
• Enable company‑wide focus on high‑impact initiatives.
• Stay ahead of GTM and growth opportunities.

Required Skills & Experience

• 510 years of leadership in high-impact roles at remote high-growth environments.
• Proven ability to manage and scale distributed teams in async‑first environments.
• Strong background in Ops management strategy execution and organizational alignment.
• Strategic thinker with a bias for execution and long‑term value creation.
• Deep experience in GTM retention or lifecycle operations.
• Obsession with execution results‑driven mindset.
• System thinker acts with urgency thrives on making chaos efficient.

Technical Proficiency

• ClickUp (or similar PM / project management tools)
• Google Sheets (pivot tables basic modeling)
• BI / Dashboards (Tableau Looker Power BI or lightweight alternatives)
• CRM and lifecycle tools (Brevo HubSpot etc.)
• Bonus : familiarity with basic automations (Zapier Make etc.)

Logistics

• Remote async‑friendly team
• Must be available for meetings between 8 AM 2 PM EST
• Full‑time long‑term role

Who You Are

• High‑energy extroverted team leader thriving in fast‑paced environments.
• Detail‑oriented with a relentless drive for continuous improvement.
• Comfortable owning ambiguity and bringing structure through intelligent systems.
• Passionate about building scalable operations that drive growth.

This role is critical to scaling operations execution and business growth and offers a unique opportunity to work directly with the founder and leadership team.

Key Skills

• Succession Planning
• Growing Experience
• Expense Management
• Management Experience
• Rackspace
• Laboratory Management
• Senior Leadership
• Operations Management
• Relationship Management
• Leadership Experience
• Negotiation
• Taxonomy

Employment Type : Full Time

Experience : years

Vacancy : 1