Guest Experience & Service Coordinator

Marriott Vacations Worldwide; Baja California Sur; Presencial; MXN 366,000 - 550,000; Jornada completa

Descripción de la vacante

A leading hospitality company in Mexico is looking for a candidate to provide exceptional guest service and support various operations. The ideal applicant should have strong communication skills, be bilingual in English and Spanish, and have experience in customer service or sales. This role requires attention to detail and the ability to effectively manage multiple tasks in a dynamic environment.

Formación

• Minimum of one year of experience in customer service, sales, or marketing.
• Ability to effectively communicate in writing as needed.
• Attention to detail and multi-tasking capabilities.

Responsabilidades

• Support in-house teams with guest services and welcome calls.
• Manage business processes and perform complex analyses.
• Build relationships with guests and enhance their experience.

Conocimientos

Customer service

Sales

Bilingual (English and Spanish)

Organizational skills

Motivation

Attention to detail

Microsoft Office proficiency

Customer relationship building

Educación

High School Diploma

Herramientas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

A leading hospitality company in Mexico is looking for a candidate to provide exceptional guest service and support various operations. The ideal applicant should have strong communication skills, be bilingual in English and Spanish, and have experience in customer service or sales. This role requires attention to detail and the ability to effectively manage multiple tasks in a dynamic environment.