Growth Operations Manager

Uber; Xico; Presencial; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A leading delivery service company in Mexico is seeking a Strategy & Operations Manager for the Delivery LATAM team. The ideal candidate should have strong analytical skills and 3+ years of experience in Strategy or Operations. You will work cross-functionally to improve operations and drive growth, directly influencing product strategies in the LATAM region. Proficiency in SQL and strong communication skills are essential for this high-visibility role.

Formación

• 3+ years of experience in Strategy, Ops, Consulting, or related roles.
• Experience working cross-functionally.
• Strong ability to present to senior leadership.

Responsabilidades

• Act as a Product Champion across key launches and improvements.
• Analyze performance trends to uncover growth opportunities.
• Drive operational excellence by improving processes.

Conocimientos

Analytical skills

Problem-solving

Stakeholder management

Communication

Fluent in English

Educación

Bachelor's degree in a quantitative analytical field

Herramientas

SQL

Descripción del empleo

About the Role

We're looking for a Strategy & Operations Manager to join the Delivery LATAM team and help shape the future of the consumer experience in the region.

This role is ideal for someone with a strong analytical background, who's excited to work cross-functionally to unlock growth and improve operations.

You'll work with global and regional stakeholders across product, engineering, marketing, and operations, supporting markets in LATAM, while translating complex data into high-impact strategies.

This is a high-visibility role with direct influence on our product roadmap and growth efforts across LATAM!

What You’ll Do

• Act as a Product Champion across key launches and improvements, serving as a link between regional markets and global product teams
• Partner cross-functionally with Product, Engineering, Legal, and Marketing to scope, test, and launch new features
• Analyze performance trends and uncover growth opportunities through SQL and structured problem solving
• Present actionable insights and recommendations to senior leadership
• Drive operational excellence and consumer satisfaction by improving internal processes and execution
• Support escalations, product feedback loops, and training needs across supported countries

What You’ll Need

• Bachelor's degree in a quantitative analytical, or related field such as Engineering, Mathematics, Statistics, Economics, or similar
• A minimum of 3 years of experience in Strategy, Ops, Consulting, or related roles
• SQL experience is a must
• Strong problem-solving skills and experience working with cross-functional teams
• Proven ability to manage and influence stakeholders across regions and functions
• Strong written and verbal communication skills, with the ability to present to senior audiences
• Fluent in English

Preferred Qualifications

• SQL proficiency
• Experience supporting product or feature adoption in multi-market environments
• Background in managing regional or global projects
• Comfort working in ambiguity and scaling initiatives