Grower Success AI Solutions Specialist

Source.ag; León; A distancia; MXN 552,000 - 829,000; Jornada completa

Descripción de la vacante

A leading agricultural technology company in León, Mexico is seeking an AI Solutions Specialist to enhance customer experiences for growers. The role involves understanding specific customer goals, overseeing onboarding, and providing tailored support. Candidates should be tech-savvy, analytical, and committed to fostering customer success. This position requires frequent travel to visit growers at their farms, making it essential to be deeply customer-obsessed.

Formación

• Deeply customer-obsessed, committed to supporting Mexican growers.
• Extreme curiosity with a focus on learning.
• Strong analytical and data-driven mindset.
• Excellent communication and relationship-building skills.
• Solution-oriented and proactive.

Responsabilidades

• Understand grower's goals and provide tailored experiences.
• Own the onboarding journey to ensure immediate product value.
• Track user adoption metrics to support growers.
• Provide high-quality, responsive support for product inquiries.
• Foster customer champions to advocate for Source.ag.

Conocimientos

Customer understanding

Analytical mindset

Communication skills

Problem solving

Tech-savviness

Descripción del empleo

A leading agricultural technology company in León, Mexico is seeking an AI Solutions Specialist to enhance customer experiences for growers. The role involves understanding specific customer goals, overseeing onboarding, and providing tailored support. Candidates should be tech-savvy, analytical, and committed to fostering customer success. This position requires frequent travel to visit growers at their farms, making it essential to be deeply customer-obsessed.