Global Salesforce Application Support & Cloud Operations Specialist

TRSS; A distancia; MXN 901,000 - 1,262,000; Jornada completa

Descripción de la vacante

A global technology company located in Mexico City is seeking a Salesforce Application Support specialist. The role involves delivering reliable infrastructure and application operations, collaborating with development teams, and managing incident resolution. The ideal candidate will have 2+ years of experience in software development, be fluent in English, and possess strong knowledge of Salesforce and cloud technologies. This position offers various benefits including flexibility and continuous career development.

Servicios

Flexible work arrangements

Comprehensive benefit plans

Mentoring and career growth opportunities

Paid volunteer days

Formación

• 2+ years of experience in software development and/or technology infrastructure.
• Fluent in speaking and writing English.
• Experience with cloud infrastructures like Salesforce and AWS.
• Knowledge of Salesforce security schema and administration.

Responsabilidades

• Deliver reliable operations for supporting applications.
• Collaborate with teams to ensure operational readiness.
• Drive continual improvement and service innovation.
• Participate in complex initiatives such as upgrades.

Conocimientos

Experience supporting Salesforce applications

Incident and problem management

Collaboration with cross-functional teams

Understanding of ITIL processes

Ability to articulate complex problems

Educación

Bachelor’s degree or equivalent

Herramientas

Salesforce

Java

AWS

Docker

Descripción del empleo

A global technology company located in Mexico City is seeking a Salesforce Application Support specialist. The role involves delivering reliable infrastructure and application operations, collaborating with development teams, and managing incident resolution. The ideal candidate will have 2+ years of experience in software development, be fluent in English, and possess strong knowledge of Salesforce and cloud technologies. This position offers various benefits including flexibility and continuous career development.