Global Deal Desk Analyst – Quote-to-Cash & Sales Enablement

Oracle; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company in Veracruz, Mexico is seeking a GSCO Global Support Deal Desk Analyst to provide support to its North American sales teams. The ideal candidate will troubleshoot complex queries and bridge communications between the sales team and various functions. Strong communication and analytical skills are required, along with a BS degree preferred. This role demands a proactive approach and flexibility to align with sales requirements, offering a dynamic work environment.

Responsabilidades

• Troubleshoot and resolve complex queries.
• Act as knowledge expert on the Sales processes and systems.
• Provide updates and training to colleagues.
• Bridge between sales team and other functions.
• Understand business priorities of Global Sales.
• Meet Deal Desk KPIs and targets.

Conocimientos

Strong communication

Interpersonal skills

Analytical skills

Excellent customer service

Ability to work independently

Problem-solving skills

Good PC skills in Word/Excel

Knowledge of Contracts

Educación

BS Degree preferred

Descripción del empleo

A leading technology company in Veracruz, Mexico is seeking a GSCO Global Support Deal Desk Analyst to provide support to its North American sales teams. The ideal candidate will troubleshoot complex queries and bridge communications between the sales team and various functions. Strong communication and analytical skills are required, along with a BS degree preferred. This role demands a proactive approach and flexibility to align with sales requirements, offering a dynamic work environment.