General Manager, Latam

Taptap Send; Xico; Híbrido; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading fintech company is seeking a General Manager for LATAM to drive growth and direct P&L and community strategy in key markets. The ideal candidate will have fluency in English and Spanish, experience in high-growth environments, strong analytical skills, and a proven track record in customer acquisition. This role is crucial for building connections within the Latin American diaspora and managing community influencers. The position offers a competitive salary and potential relocation options.

Formación

• 6‑8 years of experience in high‑growth startups or marketing.
• Deep knowledge of Latin American diaspora.
• Experience managing influencers in Latin American communities.

Responsabilidades

• Own the P&L for your corridor from beginning to end.
• Build trust‑based relationships with diaspora communities.
• Conduct customer research to inform decisions.

Conocimientos

Fluency in English

Fluency in Spanish

Strong analytical skills

Owner mindset

Business development

Community building

Educación

Bachelor’s or Master’s degree

Descripción del empleo

General Manager, LATAM – Taptap Send is an exciting opportunity to lead growth, P&L and community strategy for the US, EU and LATAM corridors in a fast‑paced fintech.

Responsibilities

• Own the P&L for your corridor from beginning to end.
• Build trust‑based relationships with diaspora communities through in‑person and online communication.
• Conduct regular customer research with transfer senders to inform product and marketing decisions.
• Initiate, negotiate and build partnerships with community associations and organizations.
• Set up offline and online advertising campaigns to acquire and retain users.
• Source and lead community ambassadors and influencers.
• Manage agencies for paid media, creatives and events.
• Manage customer CRM and optimize operations with product, ops and engineering teams.

Requirements

• Fluency in English and Spanish.
• 6‑8 years of experience in high‑growth startups, marketing or scale‑ups.
• Deep knowledge of, and networks within, the Latin American diaspora.
• Experience managing influencers and ambassadors in Latin American communities.
• Experience in offline and performance marketing preferred.
• Bachelor’s or Master’s degree.
• Owner mindset and proven success handling customer acquisition channels and hitting growth targets.
• Strong analytical skills and data‑driven decision making.
• Metrics‑driven focus and a track record of beating ambitious targets.
• Extra plus if you have proven experience managing a P&L (responsible for revenue growth and profitability).
• Strong business development and partnership background is a plus.

Salary: $150,000+ (New York)
Location: New York, NYC/NJ metro area, Mexico City, Bogota (relocation optional)

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce.