Full Stack Engineering / Support Engineer

Hsbc; Xico; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading global bank in Veracruz is seeking a Full Stack Engineer to join its Global Service Center team. The role involves supporting complex systems, driving automation, and ensuring service resilience within a cloud-based micro-service environment. Ideal candidates will have banking knowledge and a passion for continuous improvement. The company promotes a culture of well-being and inclusivity, offering an appealing paid leave package. Join us in shaping the future of banking technology.

Servicios

Paid leave package

Culture of well-being

Work-life balance

Formación

• Experience working in a cloud-based micro-service environment.
• Banking knowledge with exposure to Stock Loans, Synthetics, or similar.
• Ability to articulate and communicate with traders and developers.

Responsabilidades

• Support the end-to-end delivery lifecycle in a DevOps model.
• Ensure service resilience and meet recovery time objectives.
• Drive a culture of diversity, inclusion, and continuous improvement.

Conocimientos

Supporting complex systems and platforms

Incident and problem resolution

Automation

Banking and financial knowledge

Exposure to cloud and micro-service

Communication with stakeholders

Descripción del empleo

Job description

If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Full Stack Engineering.

Within HSBC Global Banking and Markets, Securitues Financing Technology is a global technology team that works together to build innovative sales and trading systems.

Our business partners herald from the Stock Borrow Loan, Equity Swaps, Repo and Hedge Fund servicing areas.

We strive to engineer performant, scalable and reliable systems that enable our business to grow clients and revenue.

We care about implementing working agile, hand-in-hand with our business partners to realize their goals whilst maintaining technical excellence.

You will be joining a global team of engineers distributed globally (Europe / Asia / Americas) which values engineers with a growth mindset who love to learn new things, who are curiousand bring diverse ideas.

We encourage our engineers to challenge the status quo and guide our technology choices as opposed to simply wanting to follow.

Technology is an everchanging landscape, we are buidling out team to support the in time zone business as part of the global overall offering.

With in the remit of support engineer, you will be involved in the end-to-end delivery lifecycle, supporting the inception, development, testing, release and ongoing maintenance of a product or service following a Dev‑Ops model.

Requirements

• Experience in supporting complex systems and platforms - This will mean supporting both internal and external clients across both internal and vendor platforms.
• You will also be responsible for incident and problem resolution and ensuring best in class service to our user base.
• Driving a culture of diversity & inclusion, being inquisitive, innovative, data driven, continuous improvement and learning within team.
• The key skills we are looking for is the ability to get into detail, articulate and communicate with a ranged of stakeholders from traders, external vendors to developers and engineers.
• Individuals will need to assist with our drive on automation.
• Banking and financial knowledge is a minimum requirement with some exposure to Stock Loan & Borrow processing, Synthetics trading, Repo Trading, Cash Prime brokerage or similar product set highly desirable.
• We work in a cloud based micro‑service environment, exposure to cloud and micro‑service desirable.
• We ensure service resilience, service sustainability and ensure recovery time objectives are met.
• We maintain the continuous integration / continuous delivery pipeline within a DevOps Product / Service team driving a culture of continuous improvement.
• Our team is looking for engineers who will join us and make us better.
• As a team we are enthusiastic about our HSBC Technology Manifesto 1.0 (as you should be).
• The manifesto expresses the values we hold and we aspire to create this environment through enthusiasm, curiosity and use of an engineering mind set.
• We are not there yet so you will need to make this journey with us and be resilient if we hit some bumps along the way.
• At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.
• Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well‑being, balance and care.

Issued By HSBC Electronic Data Process Mexico Private LTD