Field Service Manager – Dialysis Systems (Carolinas)

Outset Medical; Torreón; Híbrido; MXN 2,066,000 - 2,785,000; Jornada completa

Descripción de la vacante

A leading medical device company in Torreón, Coahuila is seeking a Manager for its Field Service division. This position involves overseeing a customer-facing team and ensuring top-tier service delivery. Candidates must have a strong background in field service management, with 5+ years of experience in the medical equipment industry, excellent leadership skills, and proficiency in Salesforce. Expect travel across the United States and the opportunity to lead a dynamic team focused on enhancing patient care and operational excellence.

Formación

• 5+ years of Field Service experience in the Medical Equipment Industry.
• Management experience with a proven ability to lead teams.
• Extensive travel within the United States is required.

Responsabilidades

• Oversee a customer-facing workforce for exceptional experience.
• Manage team of Field Service Engineers and ensure compliance.
• Quantify success and improve performance metrics.

Conocimientos

Leadership and mentoring skills

Excellent communication skills

Salesforce skills

Customer service skills

Educación

Bachelor's degree in engineering

Herramientas

Microsoft Office

ERP systems

Descripción del empleo

A leading medical device company in Torreón, Coahuila is seeking a Manager for its Field Service division. This position involves overseeing a customer-facing team and ensuring top-tier service delivery. Candidates must have a strong background in field service management, with 5+ years of experience in the medical equipment industry, excellent leadership skills, and proficiency in Salesforce. Expect travel across the United States and the opportunity to lead a dynamic team focused on enhancing patient care and operational excellence.