Field Cto

Circles.Life; Xico; Presencial; MXN 2,726,000 - 3,636,000; Jornada completa

Descripción de la vacante

A global technology company is seeking a Field Chief Technology Officer (Field CTO) in Mexico, Veracruz, Xico. This role involves serving as the primary technical expert and strategic advisor to telecom customers, providing tailored technology solutions, and ensuring smooth integration. The ideal candidate has over 20 years of experience including senior technical leadership and must be fluent in English and Spanish. The position offers a dynamic work environment and the chance to transform the telecom industry with innovative technology.

Formación

• 20+ years of experience in the technology industry with 10+ years in technical leadership roles.
• Proven experience as a Field CTO or similar senior technical leadership role.
• Fluency in both English and Spanish is required.

Responsabilidades

• Serve as a trusted technical advisor to key customers.
• Present technology solutions to customers highlighting business value.
• Provide guidance on best practices and security.

Conocimientos

Technical leadership

Customer engagement

Technical sales support

Strong communication skills

Fluency in English and Spanish

Descripción del empleo

Location

Mexico

Position Type

Full-time

About Us

Founded in

Circles is a global technology company reimagining the telco industry with its SaaS platform, helping telco operators launch and operate successful digital brands.

Today, Circles is partnering with operators in 14 countries across 6 continents with the mission to deliver digital experiences to millions of people through our businesses.

With Circles.Life, our digital lifestyle brand established in Singapore, we empower and delight customers by offering digital experiences that go beyond traditional telco services.

Circles.Life is powered by the same SaaS platform and go‑to‑market strategies developed by Circles, serving as a market‑leading example of digital innovation and the future of telco.

Circles.Life has earned numerous accolades over the years, including "Best Use of MarTech" at the CX Asia Excellence Awards and #1 in Singapore's Best Customer Service Award.

Circles is backed by global investors such as Peak XV Partners (formerly Sequoia), Warburg Pincus, EDBI, and Founders Fund – renowned institutions with a track record of backing industry‑shaking innovators.

About Role

We are transforming the telecom industry to Techco industry with our digital solutions.

As the Field Chief Technology Officer (Field CTO), you will serve as the primary technical expert and strategic advisor to our telecom customers / partners like AT&T.

You will work closely with partner telecom companies, offering customized technical solutions and ensuring smooth integration of technologies to transform telco companies to techco companies.

The Field CTO plays a pivotal role in aligning our technology with the business needs of external stakeholders, acting as a technical evangelist and strategic partner to both internal teams and customers.

What you will do

• Customer Engagement: Serve as a trusted technical advisor to key customers, understanding their business goals and customizing technology solutions that meet their needs.
• Technical Evangelism: Present and demonstrate our technology solutions to customers and partners, highlighting the business value.
• Partnership Collaboration: Work closely with other telecom companies to ensure seamless platform integration and interoperability to add value to the customers.
• Customer Feedback Loop: Gather feedback from customers and partners on product performance, pain points, and areas for improvement, and relay that information to the product development team.
• Strategic Advisory: Provide guidance to customers on best practices, architecture, scalability, and security to maximize the value of our platform solutions.
• Technology Innovation: Stay current on emerging telecom technologies (5G, cloud, edge computing) and advise customers on how to implement cutting‑edge solutions that future‑proof their infrastructure.
• Technical Sales Support: Assist the sales team by providing technical expertise during the sales process, crafting tailored solutions for prospective customers and partners.
• Risk Management: Ensure that the migration and implementation processes comply with regulatory, security, and performance standards, mitigating technical risks in collaboration with partners.

What you will need

• Overall 20+ years of experience in the technology industry with 10+ years in technical leadership roles leading large organizations.
• Proven experience as a Field CTO, CTO, or similar senior technical leadership role in the tech industry.
• Extensive experience working directly with customers and partners to deliver tailored technical solutions, particularly in platform migrations or technical transformations.
• Good technical expertise in the tech industry with the ability to present complex solutions to both technical and non‑technical stakeholders.
• Demonstrated success in building and maintaining strategic relationships with telecom partners and customers.
• Experience supporting sales teams in customer engagements by providing technical insights and customized solutions.
• Strong communication and presentation skills, with the ability to act as a technical evangelist and advisor.
• Ability to gather and translate customer feedback into actionable product improvements.
• Fluency in both English and Spanish is required.

Preferred Qualifications

• Experience working with telecom partnerships in Latin America.
• Familiarity with telecom regulations, cloud platforms (AWS, Azure), and relevant certifications.
• Experience with telco‑to‑telco collaborations and digital transformation projects.

Recruitment Agencies

Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not submitted through the approved channels.