Engineer II, IT Cloud

Edwards Lifesciences; Culiacán; Presencial; MXN 688,000 - 1,033,000; Jornada completa

Descripción de la vacante

A leading medical technology company in Culiacán, Mexico, is seeking a skilled Cloud Engineer. This role involves managing cloud infrastructure, developing automation scripts, and collaborating with the Cloud Architecture team to enhance efficiency and security. Candidates must hold a Bachelor's degree and have 3 years of experience with AWS services. The ideal individual is proficient in Python, possesses strong troubleshooting skills, and is able to thrive in a fast-paced environment.

Formación

• 3 years of related experience in cloud computing.
• Solid knowledge of AWS components like EC2, VPC, and S3.
• Ability to troubleshoot complex AWS infrastructure issues.

Responsabilidades

• Manage support tickets and address user inquiries.
• Troubleshoot system errors and document solutions.
• Write automation scripts to meet business requirements.
• Develop cloud solutions in partnership with architects.

Conocimientos

AWS services

Automation tools

Cloud security

Python scripting

PowerShell scripting

Terraform

Good communication

Educación

Bachelor's Degree in a technical field

Herramientas

AWS IaaS components

Docker

Descripción del empleo

Overview

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

We are looking for a Cloud Engineer with expertise in AWS to support and enhance our cloud infrastructure. In this role, you will work closely with the Cloud Architecture team to implement scalable, secure, and automated solutions aligned with established designs. Responsibilities include managing infrastructure as code, optimizing performance, ensuring compliance, and supporting CI/CD workflows. The ideal candidate is highly proficient in AWS services, automation tools, and cloud security, and thrives in a collaborative, fast-paced environment. Perform technical duties as it relates to cloud computing including planning, design, and maintenance.

How you will make an impact:

• Responsible for managing support tickets and addressing user inquiries via phone
• Troubleshooting system errors, documenting solutions, and collaborating with cross-functional teams to improve system performance
• Performing root cause analysis to identify and resolve recurring issues
• Write automation scripts and debug/troubleshoot cloud loads to meet various business requirements
• Develop cloud solutions in partnership with architects
• Explore and research on new techniques for Cloud Design and Automation
• Translate technical details from customers\' requirements and present evaluation to technical leads
• Incidental

What you'll need (Requirements):

• Bachelor\'s Degree in technical field (e.g., Computer Science, Information Management System)
• 3 years of related experience
• Experience with best of Breed Solutions, Cloud Infrastructure and Software solutions

What else we look for:

• Proficient in English
• Participate in day-to-day operations including incident management, service requests, change management, and proactive monitoring. Monthly patching and maintenance.
• Solid knowledge of AWS IaaS components such as EC2 (Virtual Machines), VPC (Virtual Private Cloud), and S3 (Storage), AWS FSX, Lambda (Serverless Computing), and RDS (Managed Databases)
• Familiar with Terraform, AWS CDK, or CloudFormation, including deployment of Docker containerized
• Troubleshooting skills for complex issues across AWS infrastructure, Windows servers and Linux servers
• Develop automation scripts using Python and PowerShell to accelerate operational tasks and reduce human error
• Good written and verbal communication skills and interpersonal relationship skills
• Experience executing tasks under the supervision of a senior technical lead
• Ability to write scripts in Python
• Strict attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control