Electronic Invoice Analyst

Mondelēz International; Ciudad de México; Presencial; MXN 300,000 - 500,000; Jornada completa

Descripción de la vacante

A leading global snacks company in Mexico City is seeking a candidate for an Order Management role in Customer Service & Logistics. You will manage order fulfillment, ensuring service levels and handling product changes. Ideal candidates have solid analytical skills, proficiency in SAP, and experience in customer-facing roles within FMCG companies. The position emphasizes career development and innovative practices while offering a supportive work environment.

Formación

• Experience in an FMCG/CPG company.
• Customer-facing role in customer service, logistics or sales.
• Knowledge of the total supply chain/order-to-cash process.

Responsabilidades

• Manage the order fulfilment process, respecting customer segment and channel mix.
• Balance supply constraints and delivery of service levels through cross-functional alignment.
• Effectively manage new product introductions and product withdrawals.

Conocimientos

Good numerical skills

Analytical reasoning

Logical reasoning skills

Microsoft Office applications

High-level SAP competence

Customer service experience

Problem-solving skills

Descripción del empleo

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraints and delivery of service levels through cross-functional alignment
• Use appropriate tools and processes such as availability checks and stock allocation rules
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• Experience in an FMCG/CPG company
• A customer-facing role within customer service, logistics or sales
• Experience in an order-to-cash environment
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

No Relocation support available.

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth‑watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting‑edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy our products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work‑life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Order Management (OTB) Customer Service & Logistics