Dispute Management Analyst (Temporal)

Schneider Electric; Monterrey; Presencial; MXN 611,000 - 918,000; Jornada completa

Descripción de la vacante

A leading global company located in Monterrey is seeking a proactive Dispute Management Analyst to analyze and resolve deduction-related disputes. This role focuses on ensuring accurate financial reporting and customer satisfaction. The ideal candidate holds a bachelor's degree in finance or a related field, has proficiency in ERP systems like SAP and Excel, and possesses strong analytical and communication skills. Join us to make an impact today!

Formación

• Bachelor’s degree in finance, Accounting, Business Administration or related field.
• Proficiency in ERP systems (SAP) and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Intermediate to advanced English proficiency.

Responsabilidades

• Analyze and validate customer deductions to determine root cause and appropriate resolution.
• Accurately classify deductions (e.g., rebates, pricing errors, shortages, returns).
• Collaborate with internal teams (Sales, Customer Service, Finance) to resolve disputes.
• Maintain clear documentation and audit trails for all deduction cases.
• Ensure timely resolution of open deductions to support healthy cash flow.

Conocimientos

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Educación

Bachelor’s degree in finance, Accounting, Business Administration, or related field

Herramientas

ERP systems (SAP)

Microsoft Excel

Descripción del empleo

About the Role: We are looking for a proactive and detail-oriented Dispute Management Analyst with a strong focus on customer deductions. This role is responsible for analyzing, validating, and resolving deduction-related disputes to ensure accurate financial reporting and customer satisfaction.

Key Responsibilities

• Analyze and validate customer deductions to determine root cause and appropriate resolution.
• Accurately classify deductions (e.g., rebates, pricing errors, shortages, returns).
• Collaborate with internal teams (Sales, Customer Service, Finance) to resolve disputes.
• Maintain clear documentation and audit trails for all deduction cases.
• Ensure timely resolution of open deductions to support healthy cash flow.

Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.
• Proficiency in ERP systems (SAP) and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Intermediate to advanced English proficiency.

Core Competencies

• Analytical thinking and attention to detail.
• Strong communication and collaboration skills.
• Ability to manage multiple priorities and meet deadlines.
• Customer-focused with a continuous improvement mindset.

Languages

• Native Spanish.
• Intermediate to advanced English (reading, writing, speaking).

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

• €36 billion global revenue
• +13% organic growth
• 150 000+ employees in 100+ countries
• #1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.