Customer Support Specialist - Detail-Driven & Growth-Ready

Medium; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global BPO leader is seeking a Customer Service Representative for a full-time remote position in Tamaulipas, Mexico. The ideal candidate will manage customer inquiries, resolve issues, and ensure excellent communication with clients. Required qualifications include strong English proficiency, effective written and verbal communication skills, and at least six months of relevant experience. The pay rate ranges from $7.20 to $7.49 per hour, with comprehensive training provided to ensure success in the role.

Formación

• Minimum 6 months experience in a customer service role.
• Strong collaboration skills with internal teams.
• Ability to communicate clearly and professionally.

Responsabilidades

• Handle order entry and resolution professionally.
• Respond promptly to inquiries and provide product information.
• Communicate professionally with customers, both verbally and in writing.

Conocimientos

English proficiency level - C1

Excellent telephone etiquette

Proven written communication skills

Strong prioritization skills

Basic computer and keyboarding skills

Typing Skills (20 WPM+)

Exceptional attention to detail

Problem-solving skills

Descripción del empleo

A global BPO leader is seeking a Customer Service Representative for a full-time remote position in Tamaulipas, Mexico. The ideal candidate will manage customer inquiries, resolve issues, and ensure excellent communication with clients. Required qualifications include strong English proficiency, effective written and verbal communication skills, and at least six months of relevant experience. The pay rate ranges from $7.20 to $7.49 per hour, with comprehensive training provided to ensure success in the role.