Crypto Trading Support Chat Specialist — Remote & Bilingual

Supportyourapp Inc.; Puebla de Zaragoza; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading support services company is seeking a Chat Support Consultant in Puebla. This role involves delivering top-notch customer support in crypto trading via live chat and email. Candidates should be fluent in Spanish and strong in English, with at least six months' experience in customer support. Enjoy a fully remote environment, flexible schedule, and excellent growth opportunities. Join us to become a part of our international team!

Servicios

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Paid intensive training

Work-life balance

Good bonuses for referring friends

Formación

• At least 6 months of live chat support experience in crypto or financial services.
• Basic financial or banking experience preferred.
• Personal laptop with at least 8 GB RAM and stable internet connection.

Responsabilidades

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build positive relationships with customers.
• Provide accurate information and solutions.

Conocimientos

Native Spanish proficiency

Strong English proficiency (C1)

Analytical thinking

Problem-solving skills

Positive attitude

Basic financial knowledge

Crypto industry knowledge

Herramientas

Salesforce CRM

Descripción del empleo

A leading support services company is seeking a Chat Support Consultant in Puebla. This role involves delivering top-notch customer support in crypto trading via live chat and email. Candidates should be fluent in Spanish and strong in English, with at least six months' experience in customer support. Enjoy a fully remote environment, flexible schedule, and excellent growth opportunities. Join us to become a part of our international team!