Consultor de especie Dairy

Trouw Nutrition; Santiago de Querétaro; Presencial; MXN 400,000 - 550,000; Jornada completa

Descripción de la vacante

A leading global supplier in animal nutrition seeks a Technical Sales Advisor in Santiago de Querétaro, Mexico. This role supports sales with technical expertise, builds customer relationships through effective communication, and optimizes sales strategies. Ideal candidates will have a relevant degree and demonstrated experience in technical sales support, making a lasting impact on customer satisfaction and sales success.

Servicios

Opportunity for professional development

Comprehensive benefits package

Formación

• Strong technical understanding of animal nutrition and related products.
• Experience in sales support within a technical field.
• Excellent commercial acumen with ability to optimize sales processes.

Responsabilidades

• Provide routine technical support to customers.
• Support sales processes and identify areas for improvement.
• Prepare technical presentations to demonstrate product capabilities.

Conocimientos

Technical communication

Customer relationship management

Problem solving

Educación

Bachelor's degree in a relevant field

Herramientas

Sales software

CRM systems

Descripción del empleo

Overview

Supports marketing-, sales- and client activities through specialized technical or scientific knowledge/product applications from conceptual stages, through pre-sales, sales, trials and training and serves as a lead in solving technical problems and in discussions with customers.

Role positioning

The Technical Sales Advisor role is located within the Sales department of an OpCo. The role of the highest levels Technical Sales Advisor may be located within the Sales department of a cluster or division. The Technical Sales Advisor reports to the (technical) Sales Manager. The Sales Representative/(Key) Account Manager and the Technical Sales Advisor work in a “tandem approach” to reach the highest Sales possible, whereby the Technical Sales Advisor supports the Sales representative/Key Account Manager in (highly) complex and technical processes. The Technical Sales Advisor supports in the Sales process and identifies areas for increasing our sales, while the Sales Representative/Key Account Manager acts as the commercial expert, opening doors and closing deals.

Job Description

Key accountabilities

Technical Support

Routine technical support of customers, including direct farm contact and the commercial animal farming industry. Acts as technical resource to sales professionals and customers. Interprets field data and provides feedback concerning housing, transport, equipment, nutrition and related matters. Documents customer requirements and provides technical guidance related to sales strategy and proposals.

Value Selling

Asks questions which uncover implied needs, and which develop those needs. Builds value for the customer by investigation to uncover explicit needs and develop those needs. Demonstrates the company’s capability by explaining how company’s products and services match a customer’s explicit needs (Benefit Statements). Supports the feasibility of standard, customized, partnerships and alternatives of new approaches for offered products and services, viewing their optimization and improvement.

Knowledge sharing

Introducing new solutions and concepts to the customer. Manages a programme of communication to the animal breeding industry through in-house publications and press articles. Prepares technical presentations and demonstrates how a product meets client needs. Contributes to sales meetings by providing deeper understanding of solutions workings or applications, as well as of product limitations and non-traditional product usage. Facilitates training for internal sales professionals and on-site technical training for customers.

Process optimization

Develops, monitors and updates written standard operating procedures and process control strategies. Supports other organization functions, such as engineering, manufacturing or quality control, to identify user and/or design problems.

Tools

Coordinates, executes, maintains and/or improves various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with policies and regulations. Records the outcome of a sales call and plans future actions which moves the sale towards a successful conclusion – including additional investigation (needs identification) where necessary.

Management information

Provides insights to management on request, or on own initiative, regarding quantitative and qualitative developments within his/her area of sales/expertise, based on reporting guidelines, and ensures all information is appropriately stored and updated, so that management and/or relevant stakeholders are able to make timely decisions and determine or adjust sales decisions and strategy.

Internal networking

Responsible for maintaining and building own product and technical knowledge in relevant product categories by taking local and global technical trainings and by collaborating with the sales team, product development and Global Innovation. Based on input from Marketing and Pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product.

Projects

May participate in various sales and customer service related projects in his/her area and contributes to project results.

Our organisation

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind. Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future.

Equal Opportunity Employer

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.