Concierge Supervisor — Elevate Guest Experience

Hilton; Ciudad de México; Presencial; MXN 25,000 - 35,000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Mexico City is seeking an experienced Concierge to supervise the bellboy team and enhance guest experiences. The role involves setting departmental objectives and ensuring exceptional service. Candidates should possess a degree in Hotel Management and supervisory experience, along with strong leadership and communication skills. Join an esteemed organization committed to remarkable hospitality worldwide.

Formación

• Supervisory experience in hotel, leisure, or retail sector required.
• Excellent grooming standards expected.
• Previous Concierge Supervisor experience preferred.

Responsabilidades

• Supervise daily Concierge operations.
• Set departmental objectives and manage team schedules.
• Maximize sales revenues through up-selling.

Conocimientos

Leadership skills

Interpersonal skills

Communication skills

Sales capabilities

Commercial awareness

Guest service passion

Educación

Degree or diploma in Hotel Management or equivalent

Descripción del empleo

A leading global hospitality company in Mexico City is seeking an experienced Concierge to supervise the bellboy team and enhance guest experiences. The role involves setting departmental objectives and ensuring exceptional service. Candidates should possess a degree in Hotel Management and supervisory experience, along with strong leadership and communication skills. Join an esteemed organization committed to remarkable hospitality worldwide.