Community Program Coordinator Pokémon Go

Scopely; Xico; Híbrido; MXN 716,000 - 1,075,000; Jornada completa

Descripción de la vacante

A global mobile gaming company is seeking a Community Manager to oversee the Community Ambassador Program and coordinate community events. Responsibilities include managing day-to-day operations, sourcing user-generated content, and collaborating with cross-functional teams. The ideal candidate should be bilingual in English and Spanish, have experience in community management, and be passionate about gaming. This position requires strong multitasking abilities and the capability to engage audiences effectively.

Formación

• 1-2 years of experience in community management or event planning.
• Ability to learn and use tools and technologies quickly.
• In-depth knowledge of Pokémon and gaming communities.
• Experience coordinating virtual or in-person events.
• Strong engagement skills to reach diverse audiences.

Responsabilidades

• Support management of the Community Ambassador Program.
• Help coordinate online and offline community events.
• Maintain documentation for community programs.
• Source user-generated content for marketing efforts.
• Collaborate with cross-functional team members.

Conocimientos

Community management

Event planning

Communication

Multitasking

Attention to detail

Bilingual (English and Spanish)

Herramientas

Discord

CRM systems

Google Sheets

Asana

Trello

Descripción del empleo

Responsibilities

• Support the day‑to‑day management of the Community Ambassador Program: responding to inquiries, gathering feedback and keeping the community up to date.
• Help coordinate and run online and offline community events worldwide, including scheduling, promotion and coordination with external communities.
• Responsible for the daily operations of community programs, ensuring everything runs efficiently and aligns with broader strategic goals.
• Maintain documentation related to community programs and communication strategies.
• Source user‑generated content from a wide range of diverse communities to support marketing and creative design efforts.
• Collaborate with cross‑functional team members and stakeholders, including regular and reliable attendance and participation in meetings.

Qualifications

• At least 1‑2 years of experience in community management or event planning, preferably in the gaming industry. (Volunteer experience leading large communities, gaming guilds and similar groups may be considered)
• Able to quickly learn, adopt and reliably use new tools, technologies and processes; existing proficiency with Discord, CRMs and Google Sheets highly preferred.
• In‑depth knowledge of Pokémon Pokémon GO and adjacent communities. (Knowledge of additional current gaming and community trends is highly preferred)
• Proven experience coordinating virtual or in‑person events, handling logistics, managing timelines and resolving issues.
• Ability to engage diverse audiences in an inclusive and friendly manner.
• Strong attention to detail, time‑management and multitasking abilities.
• Able to work non‑traditional and on‑call hours to support events and activations.
• Ability to work in a fast‑paced hybrid environment and handle stress appropriately and/or tackle practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice.
• Experience working on cross‑functional teams, communicating effectively through written and verbal communications, including asynchronous interactions with others.
• Proficient in English and Spanish, both written and verbal, to ensure clear communication across teams and partners.

Plus if…

• You've managed brand ambassadors (or been one).
• You have successfully launched, run or moderated a Discord server with thousands of active participants.
• You have experience with project management tools (e.g., Asana, Trello).

About Us

Scopely is a global interactive entertainment and mobile‑first video game company home to many top award‑winning experiences such as MONOPOLY GO! Star Trek Fleet Command Stumble Guys MARVEL Strike Force and Yahtzee With Buddies among others. Scopely creates, publishes and live‑operates immersive games that empower a directed‑by‑consumer experience across multiple platforms from mobile web PC and beyond. Founded in Scopely is fueled by a world‑class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry. Recognized multiple times as one of Fast Company’s Worlds Most Innovative Companies, Scopely is a multi‑billion‑dollar business due to its ability to create long‑lasting game experiences that players enjoy for years. Scopely has global operations in more than a dozen markets across Asia, EMEA and North America and is home to many internal game development teams referred to as Scopely Studios with additional game studio partners across four continents. Scopely was acquired by Savvy Games Group in July for $4.9 billion and is now an independent subsidiary of Savvy.

Notice to candidates

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Employment at Scopely

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding) or any other basis protected by applicable federal, state and local law. Scopely also considers qualified applicants with arrest or conviction records consistent with applicable federal, state and local law.

Required Experience :

IC