Collections Manager

Medium; Ciudad de México; Presencial; MXN 950,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico City is seeking a Collection Manager to oversee the financial collections department. The ideal candidate will have 3-5 years of experience in credit and collections, strong management skills, and be bilingual in English and Spanish. Responsibilities include coordinating team processes, supervising collections staff, and implementing credit policies. This position offers an annual salary of MXN $950,000.

Formación

• 3-5 years of direct experience in credit and collections.
• 2+ years management experience.

Responsabilidades

• Oversee the collection of outstanding payments.
• Create and implement strategies to increase successful collections.
• Recruit, hire, train and evaluate potential team members.

Conocimientos

Bilingual in English/Spanish

Excellent verbal and written communication skills

Knowledgeable in sales, negotiation and persuasion tools

Educación

Bachelor’s degree in finance or equivalent work experience

Descripción del empleo

About GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Collection Manager oversees the company’s financial collection department. They supervise staff to ensure all money owed to the company is billed and received correctly and in a timely fashion. The manager is also responsible for the supervision of the collections staff. In addition, the Manager will also work closely with outside Collection Agencies as well as performing credit and collections. Bilingual Spanish/English required.

Essential Job Duties and Responsibilities

• Coordinate team responsibilities and processes to ensure maximize efficiency within your team.
• Oversee the collection of outstanding payments within our personal finance department.
• Create and implement strategies to increase the number of successful collections of outstanding debt.
• Recruit, hire, train and evaluate potential team members based on projected collections.
• Provide detailed reporting and analysis on collections efforts, trends and issues.
• Implement credit policies and procedures that meet our corporate objectives.

Required Skills, Knowledge and Abilities

• Bachelor’s degree, preferably in finance OR equivalent work experience
• 3-5 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
• 2+ years management experience
• Excellent verbal and written communication skills
• Bilingual in English/Spanish required

Compensation: MXN $950,000 annually

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!