Chief of Staff / Business Operations Lead | Monterrey |REMOTE

OpsArmy; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A dynamic operations firm is seeking a Chief of Staff in Monterrey, Nuevo León, Mexico. This remote role requires someone with strong business operations experience, who can act as the CEO's right hand. You'll run the company's operating rhythm, manage cross-functional projects, and create repeatable processes. Ideal candidates have 2+ years in consulting or project management, possess high ownership, and excellent communication skills. Apply to help scale and optimize operational efficiency.

Formación

• A minimum of 2 years in consulting, business operations, project management, or ops leadership.
• Extremely high ownership and initiative.
• Ability to manage multiple workstreams effectively.
• Comfort with basic data analysis, including dashboards and KPI tracking.

Responsabilidades

• Run the company operating cadence and manage weekly priorities.
• Own cross-functional projects from start to finish.
• Assist the CEO with execution and analysis.
• Build documentation and scalable processes.

Conocimientos

Consulting

Business operations

Project management

Strong writing and communication in English

Herramientas

Notion

Airtable

Google Sheets

Slack

Asana/Jira

Zapier/Make

Descripción del empleo

Chief of Staff / Business OperationsChief of Staff / Business Operations Lead (Remote, Generalist Operator — ex-Consulting preferred)

Location / Schedule

Must have 4+ hours overlap with U.S. Eastern Time (ET), with flexibility for key meetings.

Apply here: https://operationsarmy.com/application

Why this role exists

Were scaling OpsArmy and building an execution engine that can grow into a broader platform. The CEO needs a high-agency operator who can take messy problems, create clarity, and drive execution across teams—fast.
This role is designed to be a force multiplier: part strategy, part operations, part project/program management.

What you'll do (core responsibilities)

1) Run the company operating cadence

• Build and manage weekly priorities, KPI tracking, and follow-up discipline
• Create lightweight systems: meeting agendas, decision logs, action items, owners, deadlines
• Keep teams aligned and execution moving without things slipping through cracks

2) Own cross-functional projects end-to-end

• Lead initiatives across operations, recruiting, customer success, finance, and internal tooling
• Examples: improving hiring funnel, onboarding process, QA and delivery workflows, client retention playbooks, margin improvement initiatives
• Coordinate stakeholders, unblock issues, and ensure delivery on time

3) Be the CEOs right hand on execution + analysis

• Turn goals into plans (milestones, risks, dependencies, resourcing)
• Draft clear memos, updates, and recommendations
• Bring structure to ambiguous decisions and propose the best path forward

4) Build documentation and scalable processes

• Create SOPs, templates, and playbooks so execution becomes repeatable

What success looks like (first 60–90 days)

• Weekly execution rhythm is tight: priorities are clear, owners accountable, and deadlines met
• A simple KPI dashboard exists and is used weekly (sales, retention, delivery, hiring)
• 2–4 critical workflows are documented and improved measurably
• CEO time is protected and shifted toward high-leverage work (strategy, deals, key hires)

Your'e a sharp generalist who can think like a consultant and execute like an operator.

Required

• 2+ years in consulting, business operations, project/program management, or ops leadership (or equivalent)
• Extremely high ownership and initiative (you dont wait to be told)
• Strong writing and communication in English
• Ability to manage multiple workstreams and drive stakeholders
• Comfort with basic data analysis (spreadsheets, dashboards, KPI tracking)

Nice to have

• Experience in a fast-paced startup or services business
• Familiarity with tools like Notion, Airtable, Google Sheets, Slack, Asana/Jira, Zapier/Make
• Basic understanding of automation/AI workflows (not required, but a plus)

Working style

• Remote, async-friendly, high accountability
• Direct feedback, fast iteration, and clear standards
• Measured on outcomes, reliability, and impact

Apply here: https://operationsarmy.com/application

Chief Of Staff • Monterrey, Nuevo Leon, Mexico