Chief Information Officer (Cio) Mexico & Lam

Hsbc; Xico; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading financial institution is seeking a Chief Information Officer (CIO) in Mexico. This position oversees IT operations and drives organizational effectiveness including cost reduction initiatives. The ideal candidate will possess over twenty years of experience, be bilingual in English and Spanish, and have a strong background in leadership. The CIO will be responsible for ensuring compliance with standards and delivering excellent service across the bank's functions. This is a strategic role requiring a keen understanding of business development and decision-making capabilities.

Formación

• Over twenty years of business experience required.
• Ability to drive business development and change.
• Strong decision-making abilities.

Responsabilidades

• Support Global Businesses across various functions.
• Ensure compliance with Group standards and local requirements.
• Deliver excellent internal customer service.

Conocimientos

Bilingual in English and Spanish

Leadership skills

Interpersonal skills

Negotiation skills

Customer focus

Educación

Advanced Degree (MBA)

Descripción del empleo

Job description

Chief Information Officer (CIO) Mexico & LAM – This position has responsibility for all business and IT operations across HBMX and LAM through geographic oversight of the following global or HTS functions: Software Delivery, IT Operations, Service Delivery, Change Delivery, Global Banking and Markets HTS.

All these functions report either directly or to this position.

Role Purpose

This role is responsible for the full cost base of the HSBC Group Mexico and for driving the Group's Organizational Effectiveness programme, including cost reduction initiatives across HBMX.

The CIO will enable the achievement of business objectives (ROP and MTO) by providing vital support to Global Businesses.

Principal Responsibilities

• SWD, IT, Change Delivery, GBM HTS, Service Delivery – provide vital support to Global Businesses.
• Provide the high standards of infrastructure required to support the operations across the bank.
• Assure that business support areas operate in accordance with the Group's values and comply with Group standards and policies, as well as local legal and regulatory requirements.
• Deliver excellent internal customer service from SWD, ITO, Change Delivery, GBM HTS, Service Delivery.

Requirements

• Advanced Degree (MBA)
• Over twenty years of business experience
• Fully bilingual in English and Spanish
• Strong and developed leadership skills
• Excellent team player with strong interpersonal skills
• Well‑developed negotiation skills and ability to influence across the matrix
• Keen understanding of key strategic trends
• Strong customer focus
• Ability to drive business development and change
• Strong decision maker
• Product knowledge – Credit Risk (knowledge and risk taking)

Background / Major Challenges

Operate across a highly matrixed organization, ensuring businesses and functions cooperate and collaborate effectively to deliver the Bank's broader objectives.

Ensure HTS delivers support that facilitates PBT growth while meeting Group and regulatory standards.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect. HSBC employees act with integrity, courage, and stand firm for what is right. We are trustworthy, open to different ideas and cultures, and connected to customers, the community, regulators, and each other.