Brand Specialist, Toys, Other Hardlines

Amazon; Ciudad de México; A distancia; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce firm in Mexico is seeking a Sr Brand Specialist to manage brand portfolios and drive customer growth. The ideal candidate has at least 1 year of experience in account management and is proficient in both English and Spanish. Responsibilities include improving user experience, creating performance reports, and managing vendor relationships. This role offers flexible working hours and emphasizes career growth within an inclusive culture.

Servicios

Flexible working hours

Mentorship and career growth opportunities

Formación

• 1+ years of account management, project or program management or buying experience.
• Advanced level in both English and Spanish.

Responsabilidades

• Manage categories and brands' product portfolio, improve user experience, and create performance reports.
• Conduct detailed analysis to identify business inefficiencies and propose operational improvements.
• Build positive working relationships with vendors and manage product selections.

Conocimientos

Analytical skills

Relationship management

Organizational skills

Communication skills

Problem solving

Educación

Bachelor Degree or certificate of completion

Descripción del empleo

Overview

Amazon Mexico Hardlines Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Sr Brand Specialist, you\'ll own selected brands to help drive growth and help deliver a best-in-class customer experience on Amazon.com.mx, while owning the strategy of the Toys\' "evergreen" categories.

You\'ll be responsible for looking after categories and brands\' product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You\'ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in the Sr Brand Specialist role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies and skills quickly. You\'ll be a problem solver, identifying issues or opportunity areas to then create plans to find resolutions. You\'ll have strong communication skills and a proven track record of building positive working relationships.

Responsibilities

• Look after categories and brands’ product portfolio, contribute to improvements in user experience, and create detailed monthly performance reports. Lead presentations and planning sessions with vendors and serve as the main point of contact.
• Provide support to drive growth through detailed analysis of business inefficiencies, identify solutions, propose changes to operational processes, uphold high customer satisfaction, ensure high-quality product detail pages, and make recommendations for effective marketing campaigns.
• Demonstrate strong analytical, relationship management and organizational skills; be comfortable picking up new technologies and skills quickly; be a problem solver who identifies issues or opportunities and creates plans to resolve them; maintain strong communication and positive working relationships.
• Fully participate in all business functions of your brands, including onsite marketing, vendor relation management and in-stock management. Tasks include: Online marketing (improving product page data, developing marketing and merchandising plans, improving onsite customer experience, driving traffic and sales); Vendor management (growing the selection of products, onboarding new vendors, resolving pricing issues); In-stock management (tracking purchase orders, investigating late deliveries, resolving order rejections, collaborating with vendors on PO automation).

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 1+ years of account management, project or program management or buying experience
• Bachelor Degree or certificate of completion of studies required
• Advanced level in both, English and Spanish

Preferred Qualifications

• Experience in process improvement
• Experience managing large amounts of data

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.