Bilingual Legal Intake Specialist - Client Onboarding

OutSta; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A dynamic legal services team in Mexico City seeks a detail-oriented Bilingual Intake Specialist. The ideal candidate will provide exceptional client intake services in both English and Spanish, ensuring accurate documentation and an empathetic approach to client needs. Strong communication and organizational skills are crucial. The role offers the opportunity to contribute to client onboarding and support in a supportive environment.

Formación

• Fluency in English and Spanish (written and spoken).
• Previous experience in customer service, intake, or administrative roles in the Legal field.
• Strong organizational skills and attention to detail.

Responsabilidades

• Serve as the first point of contact for clients.
• Conduct thorough client intake regarding personal injury cases.
• Maintain accurate and organized records in the company’s CRM.

Conocimientos

Fluency in English and Spanish

Excellent communication skills

Strong organizational skills

Problem-solving skills

Empathy

Herramientas

CRM software

G Suite

Microsoft Office

Descripción del empleo

A dynamic legal services team in Mexico City seeks a detail-oriented Bilingual Intake Specialist. The ideal candidate will provide exceptional client intake services in both English and Spanish, ensuring accurate documentation and an empathetic approach to client needs. Strong communication and organizational skills are crucial. The role offers the opportunity to contribute to client onboarding and support in a supportive environment.