Bilingual CX Specialist — Competitive Salary, Bonuses & Growth

Importante empresa del sector; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A significant company in the sector based in Mexico City seeks a Bilingual Customer Experience Specialist. This role involves providing professional support to customers, focusing on financial and retail inquiries. Candidates should have advanced conversational English and at least one year of customer service experience in a call center. The position offers a competitive salary, full legal benefits, and opportunities for growth in a respectful work environment.

Servicios

Competitive salary with fixed monthly bonus

100% paid training

Full legal benefits from day one

Opportunities for growth and career development

Discounts with universities and retail brands

Formación

• Advanced conversational English required (assessment needed).
• At least 1 year of customer service experience in a call center.
• Strong communication skills and a positive attitude essential.

Responsabilidades

• Taking customer calls and providing friendly, professional support.
• Helping customers with questions related to financial and retail services.
• Working closely with a collaborative, service-focused team.

Conocimientos

Advanced conversational English

Customer service experience

Strong communication skills

Positive attitude

Sense of responsibility

Educación

College degree (completed or in progress)

Descripción del empleo

A significant company in the sector based in Mexico City seeks a Bilingual Customer Experience Specialist. This role involves providing professional support to customers, focusing on financial and retail inquiries. Candidates should have advanced conversational English and at least one year of customer service experience in a call center. The position offers a competitive salary, full legal benefits, and opportunities for growth in a respectful work environment.