Bilingual Client Services Lead (Remote) — Drive Growth & Impact

Rebecca Kitson Law; A distancia; MXN 728,000 - 1,094,000; Jornada completa

Descripción de la vacante

A mission-driven immigration law firm in Veracruz is seeking a Client Services Coordinator to lead a remote team and oversee marketing efforts. The ideal candidate must be bilingual in English and Spanish, possess strong customer service skills, and have experience in marketing and sales. Responsibilities include leading a team, developing marketing strategies, and analyzing performance metrics. This position offers a supportive environment focused on professional growth and meaningful impact on immigrant communities.

Servicios

Base compensation plus performance bonuses

Generous flexibility in time off

Formación

• Fluency in English and Spanish required.
• Experience with US immigration laws preferred.
• Demonstrated excellence in customer service.

Responsabilidades

• Lead and support a remote team of professionals.
• Analyze conversion data and adjust strategies.
• Develop and execute marketing campaigns.

Conocimientos

Fluency in English and Spanish

Customer service experience

Proven track record in marketing and sales

Experience leading remote teams

Herramientas

Windows computer

Descripción del empleo

A mission-driven immigration law firm in Veracruz is seeking a Client Services Coordinator to lead a remote team and oversee marketing efforts. The ideal candidate must be bilingual in English and Spanish, possess strong customer service skills, and have experience in marketing and sales. Responsibilities include leading a team, developing marketing strategies, and analyzing performance metrics. This position offers a supportive environment focused on professional growth and meaningful impact on immigrant communities.