Basis Technology Services Associate

SAP; San Pedro Garza García; Híbrido; MXN 706,000 - 1,060,000; Jornada completa

Descripción de la vacante

A leading technology company in Nuevo León is looking for an IT Technology Associate Consultant to provide infrastructure support for SAP's backend technology. The role involves managing complex SAP landscapes and troubleshooting issues across various systems, including UNIX/Linux environments and databases. Candidates should have a BE/BTech/MCA from a reputable institute and 1-3 years' experience as a Technical SAP NetWeaver Consultant. This position offers opportunities for growth and development in a collaborative team atmosphere.

Servicios

Constant learning and skill growth

Great benefits

Flexible working models

Formación

• 1 to 3 years of work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration).
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets.

Responsabilidades

• Handling incidents, alerts, and service requests.
• Delivery and maintenance of complex SAP landscapes.
• Planning, setup, implementation, and operation of SAP technologies.

Conocimientos

Technical SAP NetWeaver Consultant

Business Object Products

UNIX/Linux environment

HANA DB

Analytical thinking

Scripting (Shell/Python/Perl)

Experience with virtualization

Educación

BE / BTech / MCA from a reputable institute

Herramientas

Chef

Virtualization (XEN, VMware)

Public cloud services (AWS/Azure/GCP)

Descripción del empleo

Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Purpose and Objective Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.

We are looking for an IT Technology Associate Consultant who will be responsible for infrastructure support and services along with running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe.

The Role

As an IT Technology Consultant Basis you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support
• Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
• Managing daily operations ensuring high availability
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/ knowledge to the rest of the team
• Coordination with international teams in global projects / crisis handling / de escalation initiatives
• While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

Role Requirements

• BE / BTech / MCA from a reputable institute
• 1 to 3 years of work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge on Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Experience working in an international environment, being able to work effectively with international and virtual teams
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently
• Analytical and solution-oriented thinking
• Exposure to ITIL framework (Preferred)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Exposure to network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
• Basic understanding of NFS, BlockDevice, Raid concepts
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Working experience in Virtualization (XEN, VMware)
• Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
• Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445299 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid