Banquets Manager

Four Seasons Resort Hualalai; Baja California Sur; Presencial; MXN 1,102,000 - 1,471,000; Jornada completa

Descripción de la vacante

A luxury resort in Baja California Sur seeks a Banquets Manager responsible for planning and supervising all banquet events. The ideal candidate will ensure exceptional guest experiences and lead a team to maintain high service standards. You will need a minimum of three years in a similar role and fluency in Spanish and English. Competitive compensation, training workshops, and employee recognition programs are part of the offer.

Servicios

Highly competitive salaries

Annual incentive plan

Shuttle service from San Lucas and San Jose del Cabo

Complimentary dry cleaning for uniforms

In-house training workshops

Employee service awards

Formación

• Minimum 3 years as a Banquet Manager or similar role.
• Experience in a luxury hotel is considered an asset.
• Ability to manage teams and maintain service standards.
• Knowledge of financial aspects like labor cost and P&L.

Responsabilidades

• Oversee banquet operations from setup to breakdown.
• Supervise, train, and schedule banquet staff.
• Coordinate with kitchen for food and beverage service.
• Manage budget and control costs while maintaining service.

Conocimientos

Fluency in Spanish

Fluency in English

Knowledge of food safety standards

Knowledge of Micros and Opera System

Basic understanding of financials

Educación

Minimum 3 years as Banquet Manager

Experience in luxury hotel

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons\' legendary quality and service while discovering the richness and beauty of Baja\'s eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of the Banquets Manager

The Banquets Manager is responsible for planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires a dynamic leader who can manage a team, maintain high standards of service, and work closely with other departments such as Sales, Culinary, and Events Coordination.

What you will do

• Oversee all aspects of banquet operations from setup to breakdown, ensuring timely and efficient service.
• Supervise, train, and schedule banquet staff
• Coordinate with the kitchen and catering teams to ensure accurate food and beverage service aligned with guest expectations.
• Review banquet event orders (BEOs) and conduct pre-event meetings to confirm event details.
• Maintain inventory of banquet equipment and supplies; ensure proper care and storage.
• Manage banquet budget and control costs while maintaining high service standards.
• Collaborate with the sales and events teams to improve event offerings and guest satisfaction.

What you bring

• Fluency in Spanish and English is required for this position
• A minimum of three (3) years working as Banquet Manager or similar role as a department head
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
• Requires Knowledge in Micros and Opera System
• Knowledge of food safety standards and health regulations
• Basic understanding of financials (e.g. labor cost, P&L, inventory)
• Availability to work evenings, weekends, and holidays as needed
• Requires knowledge of how to operate computer equipment

What we offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world\'s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs