Backend Support Developer (Global Team)

Siemens Mobility; Región Centro; Presencial; MXN 549,000 - 916,000; Jornada completa

Descripción de la vacante

A leading global technology company in Mexico is seeking a Backend Support Developer to enhance enterprise systems. You will resolve support tickets, maintain backend code, and grow your expertise in CRM and ERP systems. Ideal candidates have a degree in Computer Science or IT and 1-2 years of experience in development. Join a collaborative team dedicated to innovation and growth.

Formación

• 1–2 years of experience in backend development or software engineering.
• Strong curiosity and willingness to learn.
• Ability to understand user needs and technical solutions.

Responsabilidades

• Resolve Level 2 support tickets for customizations and integrations.
• Develop and maintain Apex code and ETL processes.
• Create and update technical documentation.
• Perform unit/QA testing and routine SaaS application monitoring.

Conocimientos

Backend development

Software engineering

Problem-solving skills

Clear communication

Educación

Degree in Computer Science, IT, or equivalent

Herramientas

Salesforce

SQL

Jira

Descripción del empleo

Join a global IT team committed to innovation, community, and sustainable impact. If you’re a backend developer looking to grow your skills in enterprise systems and SaaS platforms, this role is for you.

We’re seeking a Backend Support Developer for our Enterprise Business Systems team. You’ll help improve the applications that power our internal operations—troubleshooting backend issues, supporting integrations, and learning how to extend SaaS tools like CRM and ERP systems.

This role includes training in Apex, Salesforce ecosystem tools, and enterprise integrations.

What You’ll Do

• Resolve Level 2 support tickets for customizations and integrations.
• Develop and maintain Apex code, data structures, and ETL processes.
• Build and optimize UI-based automations (Salesforce Flow, Workato, etc.).
• Create and update technical documentation.
• Validate integrations and customizations in test environments.
• Support scalability improvements or new system implementations.
• Perform unit/QA testing and routine SaaS application monitoring.
• Ensure system integrity, security, and data quality.

What You Need

• 1–2 years of experience in backend development, software engineering, or enterprise systems (internships welcome).
• Degree in Computer Science, IT, or equivalent experience.
• Strong problem-solving skills, curiosity, and willingness to learn.
• Ability to understand both user needs and technical solutions.
• Clear communication and solid documentation habits.

Preferred Skills

• Experience with CRM/ERP systems.
• Familiarity with Salesforce or low-code automation tools.
• Experience with ticketing systems (Jira, ServiceNow, FreshService).
• Exposure to Lightning components, SQL and/or Apex.

Why Join Us

We foster a culture of collaboration, learning, and growth. You’ll work with a supportive global team that values curiosity, diverse perspectives, and innovation. Together, we build smarter infrastructure that connects and protects the world.

Siemens is an Equal Opportunity and Affinity Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.