Automation & Drives Tech Support Lead - Impact

Schneider Electric - Global; Monterrey; Presencial; MXN 1,258,000 - 1,618,000; Jornada completa

Descripción de la vacante

A leading global technology firm is seeking a technical authority in Automation and Drives in Monterrey. The successful candidate will mentor junior engineers, act as a point of escalation, and drive improvements in customer solutions. Requires expertise in technical investigations and a degree in a related field. Fluency in English is essential, additional languages are a plus. This role offers career progression opportunities and access to advanced technical training.

Servicios

Access to advanced technical training and certifications

Career progression opportunities

Formación

• Proven ability to lead complex technical investigations and deliver innovative solutions.
• Experience in Automation and Drives within Technical Support, Field Service, or Engineering roles.
• Fluency in English; additional languages are a plus.

Responsabilidades

• Serve as the primary technical authority for Automation and Drives solutions.
• Act as an escalation point for critical cases.
• Drive continuous improvement initiatives.
• Mentor and coach junior engineers.
• Develop and maintain high-value technical documentation.
• Partner with Sales, Services, and Product Management.
• Represent the technical support function in projects.

Conocimientos

Technical leadership

Mentoring skills

Problem solving

Communication skills

Educación

Bachelor’s or Master’s degree in Electrical, Automation, or Electronics Engineering

Descripción del empleo

A leading global technology firm is seeking a technical authority in Automation and Drives in Monterrey. The successful candidate will mentor junior engineers, act as a point of escalation, and drive improvements in customer solutions. Requires expertise in technical investigations and a degree in a related field. Fluency in English is essential, additional languages are a plus. This role offers career progression opportunities and access to advanced technical training.