Associate Application Engineer – PAS-X

AstraZeneca; Región Centro; Presencial; MXN 458,000 - 643,000; Jornada completa

Descripción de la vacante

A global pharmaceutical firm seeks an Associate Application Engineer in Mexico to support its PAS-X Manufacturing Execution System (MES). Candidates should have 2-4 years of experience in application support within manufacturing environments, strong communication skills, and familiarity with monitoring tools. The position emphasizes collaboration in a flexible, dynamic setting with opportunities for personal growth and innovative contributions.

Formación

• 2–4 years of experience in application support, ideally in manufacturing.
• Hands-on experience with a Manufacturing Execution System; Werum PAS‑X preferred.
• Familiarity with monitoring and observability tools.

Responsabilidades

• Ensure high performance and stability of PAS‑X.
• Contribute to automation and CI/CD pipelines.
• Investigate and resolve incidents and problems.

Conocimientos

Application support/maintenance experience

Communication skills in English

Curiosity and proactive problem-solving

Herramientas

PowerShell

Kubernetes

Oracle

SQL Server

Descripción del empleo

Are you ready to disrupt an industry and change lives? Join AstraZeneca’s Global Factory Operations team as an Associate Application Engineer and play a pivotal role in shaping the future of smart manufacturing. With 2–4 years of experience, you'll be part of a dynamic environment where learning and collaboration are key. Dive into supporting and enhancing our Werum PAS‑X Manufacturing Execution System (MES) and related applications, driving AstraZeneca’s manufacturing sites worldwide to new heights.

Accountabilities

• Ensure high performance and stability of PAS‑X and connected manufacturing applications using monitoring and observability tools (for example: Grafana, Aternity, Nagios, AWS CloudWatch).
• Contribute to automation and CI/CD pipelines for PAS‑X deployments, environment maintenance, and cloud enablement initiatives.
• Investigate and resolve incidents and problems, performing root cause analysis using Lean/Six Sigma-aligned methods and AI‑enabled insights.
• Support PAS‑X Core3 migration activities and cross‑system troubleshooting across .NET services, Oracle/SQL Server databases, Citrix‑delivered clients, and JVM‑hosted apps (e.g., JBoss).
• Build and maintain dashboards for real‑time operational insights and anomaly detection.
• Create and improve runbooks, standards, and best practices; document solutions for global teams.
• Collaborate closely with users, infrastructure, and vendor partners; contribute to continuous improvement to reduce downtime and improve reliability.
• Work within Agile/Scrum ceremonies and DevOps practices to plan, deliver, and continuously improve services.

Essential Skills/Experience

• Experience: 2–4 years in application support/maintenance (L2/L3 preferred), ideally within manufacturing or complex enterprise environments.
• MES exposure: Hands‑on experience supporting a Manufacturing Execution System; Werum PAS‑X experience is a strong plus.
• Communication & collaboration: Excellent written and verbal communication skills in English; comfortable working with diverse teams across cultures and flexible to collaborate across time zones.
• Monitoring & reliability: Familiarity with monitoring, observability, and anomaly detection for production systems.
• DevOps fundamentals: Exposure to Kubernetes/Docker, GitHub/GitLab, CI/CD (Jenkins, Azure DevOps or similar) for build, deploy, and release management.
• Scripting & automation: Practical experience with PowerShell and/or low‑code automation (Power Automate, Power Apps).
• Applications & databases: Troubleshooting skills for .NET applications; working knowledge of Oracle and/or SQL Server (queries, basic admin).
• ITIL mindset: Incident, problem, change, and release management; experience with ITSM tools (ServiceNow, Remedy, or similar).
• Mindset: Curiosity, willingness to learn, proactive problem‑solving, and a friendly, team‑first attitude.

Desirable Skills/Experience

• Prior work with PAS‑X specifically (configuration, deployment, or support).
• Experience with Windows Server administration, Oracle administration basics, Microsoft Visual Studio, SQL Developer, Citrix, and JBoss.
• Familiarity with pharmaceutical/life sciences processes and terms; understanding of GxP and 21 CFR Part 11.
• Exposure to manufacturing process control, material handling, or warehouse management systems.
• Certifications: ITIL v4 Foundation, MES, Oracle Administration, or Windows Server Administration.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life‑changing medicines. In‑person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, your work has a direct impact on patients' lives. We empower our business to perform at its peak by combining cutting‑edge science with leading digital technology platforms. Our dynamic environment encourages innovation and experimentation with leading‑edge technology. Here you can design your own path with the support you need to thrive. With investment behind us, there's no slowing us down—it's a place where everything you do matters.

Ready to make a meaningful impact? Please submit your CV in English. Include brief highlights of your PAS‑X/MES exposure, automation or scripting examples, and the types of incidents or problems you’ve resolved in production environments. Apply now to join our team!

Date Posted: 27-Nov-2025 Closing Date: 09-Dec-2025

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry‑leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non‑discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.