Assistant General Manager

Hyatt Place Tijuana; Tijuana; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A modern hotel chain in Tijuana seeks a First Assistant Manager to oversee daily hotel operations and ensure high standards of guest satisfaction. This role involves managing the housekeeping, front office, and food and beverage departments while assisting the General Manager. Strong leadership and hands-on management skills are essential to maintain quality assurance and operational integrity. The position also includes responsibilities for hiring and training staff, ensuring a cohesive team environment.

Formación

• Must appreciate high standards of excellence in guest service.
• Hands-on approach to manage guest service and suite cleanliness.
• Experience in interviewing and hiring new associates.

Responsabilidades

• Manage operation and maintain company standards for guest satisfaction.
• Assist General Manager with daily hotel operations.
• Responsible for the success of housekeeping, front office and food and beverage departments.

Descripción del empleo

Summary

The purpose of this job is to manage the operation and maintain company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection and revenue enhancement as well as to assist the hotel general manager with the daily operations of the hotel.

The Hyatt Place Experience.

Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.

Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.

Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but.

Hyatt Place is designed to give guests a brand-new hotel experience.

And you are the key to bringing it to life.

First Assistant Managers contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

This position is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property.

A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness.

This position will report directly to the General Manager of the hotel.

The responsibilities also include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.

This position may also handle the purchasing submission for the property.

This position will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.

Qualifications