Advanced Specialist, IT Relationship Management

Celanese; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global leader in materials solutions located in Mexico is seeking a Business Relationship Manager for Analytics and AI. This role involves identifying use cases for AI, collaborating with stakeholders, and developing business requirements. The ideal candidate has a background in business analysis, experience in AI, RPA, and automation processes, and strong communication skills to liaise between technical teams and business units.

Formación

• 3-5 years experience as a business analyst preferable in AI, RPA, and process automation.
• Strong problem-solving skills and ability to analyze and provide clear recommendations.
• Excellent communication skills, both written and verbal.

Responsabilidades

• Identify and evaluate use cases for AI and automation.
• Develop business requirements and functional specifications.
• Work with technical teams to validate models and ensure alignment with business goals.

Conocimientos

Business Analysis

Communication skills

Analytical thinking

Problem-solving

Collaboration

Educación

BS or BBA in Information Technology or related field

Herramientas

RPA

Automation Anywhere

Snowflake

Alteryx

Power BI

SAP BI

SQL

OCR Tools

Descripción del empleo

Overview

The Business relationship manager for Analytics and AI is part of the IT team. This team member will be a liaison with Business stakeholder, Vendors and working with Analytics/AI Digital IT technical team for developing use cases, business requirement and implementing and testing AI and Analytical application with technical team.

Responsibilities

• Identify and evaluate use cases for AI and automation across O2C, logistics and finance areas.
• Develop Business requirement, functional specification, test cases, track project status and delivering solution
• Work with Data analytics and AI/Digital technical team for solutions/enhancements and validate models and ensure alignment with business goals
• Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
• Design, configuration and Oversee interface testing, data flow with 3rd party systems
• Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
• Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
• Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain
• Considers and seeks detailed knowledge of industry best practices
• Acts as liaison with customers/stakeholders and technical team for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
• Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
• Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)

Qualifications

• BS or BBA in Information Technology, Business or related field
• 3- 5 year experience as business Analyst preferable in AI , RPA and process automation
• Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL , OCR Tools
• Familiar with Analytical tool ex. Snowflake, Alteryx, Power BI, SAP BI
• Knowledge of business process for order to cash, Logistics, warehouse management.
• Collaborate with business stakeholders to understand process, pain point and opportunities for automation using AI tools.
• Gather and develop business requirement on dashboard and analytics tool and work with technical team on Snowflake, Alteryx, Power BI, SAP BI to develop Dashboards and KPI.
• Develop business requirement and functional specification for Automation anywhere, RPA, ML Farmwork, SQL, OCR Tool and Java scripting.
• Knowledge of working with Cloud service Vendors
• Collaboration and technical team and business for requirement gathering, testing and delivering solutions.
• Business knowledge and process design skills
• Strong problem solving and analytical thinking and adopt and learn new tools
• Ability to analyze problems and provide clear recommendations
• Able to collaborate with stakeholders/internal customers, external parties and Internal team.
• Excellent communication skills, written and verbal
• Good interpersonal skills
• Must be able to work independently as well as a team player and can manage own workload
• Able to Multi-task and work under tight deadlines
• Must be able to work independently with little to no supervision
• Must be an effective problem solver
• willing to travel if needed