Administrative Assistant - Full Time Home Office

Human Quality.; Puebla de Zaragoza; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Mexico is seeking a proactive Administrative Assistant to manage both business and personal schedules. The ideal candidate is bilingual in English and Spanish, possesses strong customer service skills, and is proficient in Microsoft 365. This position offers a competitive salary and statutory benefits with the possibility to work from home.

Servicios

Statutory benefits

Competitive salary

Work equipment provided

Work from home

Flexible work schedule

Formación

• Bilingual in English and Spanish is required.
• Strong customer service and communication skills essential.
• Must be positive, adaptable, and eager to grow.

Responsabilidades

• Provide administrative support, including data entry and reports.
• Maintain CRM data accurately.
• Manage business and personal calendars.
• Support personal scheduling and travel arrangements.
• Collaborate with agents for report information.

Conocimientos

Bilingual in English and Spanish

Customer service

Strong communication skills

Proficient in Microsoft 365

Adaptability

Herramientas

Microsoft Excel

CRM platforms

Descripción del empleo

Overview

We are seeking a proactive, detail-oriented, and flexible Administrative Assistant to support both business and personal needs. You will play a key role in ensuring the smooth operation of calendars, communications, and member support.

Responsibilities

• Provide administrative support, including data entry, reports, and outbound calls.
• Maintain CRM data accurately and up to date.
• Learn plan benefits for Health Insurance Companies.
• Manage business and personal calendars.
• Perform light accounting duties.
• Organize meetings, send reminders, and coordinate company events.
• Conduct outbound welcome, quarterly, and birthday calls.
• Assist members with value-added health plan benefits (e.g., ordering OTC products).
• Support personal scheduling such as family calendar and travel arrangements.
• Collaborate with Agents to gather information for reports.
• Handle inbound/outbound calls and email outreach.
• Provide daily check-ins with CEO.
• Take accurate meeting notes and manage follow-ups.

Qualifications

• Bilingual in English and Spanish (required)
• Strong customer service and communication skills
• Positive, adaptable, and eager to grow
• Proficient in Microsoft 365 (Excel, PowerPoint, Outlook, Word, OneDrive, Teams)
• Familiarity with CRM platforms
• Knowledge of health insurance (preferred, not required)

Benefits

• Statutory benefits
• Competitive salary
• Work equipment provided
• Work from home
• Work schedule: Monday to Friday, from 8:00 AM to 5:00 PM PST