Account Receivable - Collector

Medical departures; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading healthcare service provider seeks an Accounts Receivable Agent to manage billing and collection for clinics in LATAM. The ideal candidate is proficient in both English and Spanish, with 2-5 years of relevant experience. Strong analytical skills and adaptability in a fast-paced environment are essential. The role is fully remote, offering a salary range of $1,200-$1,500 (USD) monthly, alongside additional benefits such as mobile data allowance and healthcare support.

Servicios

Mobile Data allowance

Healthcare Benefits

Virtual Shares

Performance bonus

Formación

• 2-5 years of accounts receivable and general accounting experience.
• Experience with office administration and procedures.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Responsabilidades

• Manage billing, collection, and reporting activities according to deadlines.
• Monitor accounts for non-payments and resolve discrepancies.
• Maintain customer files and foster relationships with medical clinics.

Conocimientos

Proficient English

Proficient Spanish

Analytical skills

Problem-solving

Adaptability

Herramientas

Microsoft Office

Google Docs

XERO

Descripción del empleo

About the job Account Receivable - Collector

Medical Departures and its sister site Dental Departures are the world's leading online destinations for patients seeking high-quality, affordable medical and dental treatment anywhere in the world. With more than 100,000 bookings and 35,000 verified patient reviews, the Medical Departures network of 8600 providers in 40 countries has helped hundreds of thousands of patients worldwide save nearly a billion dollars in care.

We are a fully remote company. The team is spread throughout Latin America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well‑linked network across a variety of locations, lifestyles, and backgrounds.

About the role:

As Medical Departures Accounts Receivable Agent you are responsible for gathering Medical Departures revenues in LATAM and supporting our thriving company culture in LATAM. The Accounts Receivable Agent will work directly with Medical Departures' vast network of medical & dental clinics in LATAM to ensure timely receipt of appointment details & commission revenues.

Responsibilities:

• Billing (1‑15 days of the month), Collection (7‑22 days of the month), and reporting (daily update in dashboard & weekly status report) activities according to specified deadlines
• Monitor clinic & customer account details on XERO and aged AR reports for non‑payments, delayed payments, delinquent receivables, and other irregularities
• Research and resolve payment discrepancies by using XERO or any other system
• Review AR aging to ensure compliance with clinic contractual obligations
• Maintain accounts receivable customer files and records
• Develop and maintain medical and dental clinic relationships and communication via email, phone call or WhatsApp.
• Be available and ready for unexpected daily needs of the Medical Departures office and team members

Job Requirements:

• Proficient English and Spanish language skills: written & verbal
• 2‑5 years of accounts receivable and general accounting experience
• Experience with office administration and procedures
• Proficient in Microsoft Office & Google Docs applications (e.g. PowerPoint, Excel, Word)
• Some familiarity with regulatory standards and compliance requirements
• Quick and resourceful, flexible, high level of accuracy, strong analytical skills, and an eye for detail
• Easily adaptable to change
• Ability to prioritize and focus on multiple tasks in a fast‑paced environment
• Ability to solve problems expeditiously, while always maintaining a calm and professional demeanor.
• High level of technical savvy & ability to learn new programs/systems.
• Technical familiarity and knowledge of dental/medical procedures & terminology (nice to have)

Equipment Requirements:

• High‑speed internet connection
• A reliable computer with a webcam and microphone interface
• Salary $1,200‑1,500 (USD)
• $35 USD Mobile Data and $35 USD Internet allowance, 3% Healthcare Benefits, Virtual Shares and Performance bonus

Job Type: Full‑time

Salary:

$20,101.57 - $25,126.97 per month

Experience:

• Collections and Billing: 3 years (Required)