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Planning jobs in France

Costa Ambassador - On board position

Costa Crociere S.P.A.

Genova
On-site
EUR 50,000 - 70,000
30+ days ago
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Costa Ambassador - On board position

JR Italy

Genova
On-site
EUR 50,000 - 70,000
30+ days ago

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Costa Ambassador - On board position
Costa Crociere S.P.A.
Genova
On-site
EUR 50,000 - 70,000
Full time
30+ days ago

Job summary

A leading cruise line operator is seeking a Costa Ambassador to enhance onboard guest experiences and drive sales. This role involves aligning with company strategies and connecting with guests to promote a variety of onboard services. Ideal candidates have at least one year of retail or sales experience and are fluent in English and Italian. Join a vibrant team dedicated to providing exceptional guest services and enjoy great employee benefits.

Benefits

Travel arrangements
Onboard meals and accommodation
Exclusive discounts

Qualifications

  • At least 1 year of experience in Retail/Sales.
  • Good command of English and Italian (C1 level) plus another language (B2 level).

Responsibilities

  • Align with company revenue strategy to propose onboard services.
  • Scout potential customers to sell products and upsell.

Skills

Interpersonal skills
Time management
Communication skills

Education

Secondary school diploma or degree in tourism or languages
Job description
Overview

WE ARE READY TO DISCOVER NEW HORIZONS TOGETHER. ARE YOU?

Join Costa today and learn how!

Who we are:

Welcome to our global community! With 20,000+ professionals from 70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Your Role

Costa Ambassador

Your life on board:

You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests.

Demonstrate your passion:

You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.

You will know the guest mix, the complete onboard offer, and use a suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.

Getting Things Right:

You will present at different touch points around the ship, boost the onboard revenue through cross selling and up selling techniques.

Safety First:

As company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.

What makes you unique
  • You have indulged your passion by obtaining Secondary school diploma or degree in tourism or languages.
  • You have previous experience at least 1 year in Retail/Sales with good interpersonal skills
  • You have a good command of English and Italian (at least at C1 level) plus an additional European language within French or German at level B2 level
  • You have time management and planning capabilities, internal customer orientation, good communication skills, and stakeholder management.
Why Costa

Welcome to a world of extraordinary adventures as a Costa crew member! We\'re thrilled to have you on board and are dedicated to your personal and professional growth. We\'ve got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Inclusion & Belonging

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Contract type: fixed-term, full-time

Estimated time to cover the position: 1 month

Time required to submit the application: approximately 3 minutes

CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail/contact of the recruiting team (Not for submitting applications): getonboard@costa.it

Further information: visit our dedicated section FAQs - Costa Crociere Careers

Bring your ambitions to life. Join us and discover our ocean of possibilities!

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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