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An innovative IT company based in Italy is looking for a Business Process Analyst to enhance efficiency and digitalization, specifically using Atlassian tools like Jira, Confluence, and Bitbucket. The ideal candidate should have proven experience in a similar role, strong analytical, communication, and collaboration skills, and fluency in English. This position offers a 100% remote work mode, allowing for flexibility while driving organizational change through Agile and DevOps methodologies.
Welcome to Herzum | now part of catworkx! We are much more than an IT consulting company : we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum has grown into an international organization with offices in Italy, the United States, India, Switzerland, Ecuador, and the United Kingdom. Together with catworkx, we combine expertise, culture, and vision to deliver solutions that bring innovation, efficiency, and collaboration to companies around the world. We specialize in Agile, DevOps, and team collaboration technologies, helping organizations work better, faster, and more seamlessly. Open Position : Business Process Analyst To strengthen our international team, we are seeking a Business Process Analyst . In this role, you will be responsible for analyzing , mapping , and optimizing business processes , working closely with various departments to enhance efficiency , collaboration and digitalization — with a particular focus on Atlassian tools . Key Responsibilities : Analyze and map business processes , identifying areas for improvement; Collaborate with internal teams to optimize workflows and communication ; Use Atlassian tools ( Jira , Confluence , Bitbucket , etc.) to support digital transformation ; Promote Agile and DevOps methodologies; Provide analysis and consulting support to various business areas. Work mode : 100% remote.
Competenze richieste : Proven experience as a Business Process Analyst or in a similar role; Strong knowledge of Atlassian tools ( Jira , Confluence , Bitbucket , etc.); Experience working in an Agile or DevOps environment; Excellent analytical and problem-solving skills ; Strong communication and collaboration skills ; Fluency in English . Nice to have : German language skills. Join Us! Become part of a team driven by innovation, belief in talent, and a commitment to excellence. Your next career step starts here.
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