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Work & Enjoy Portugal- Italian-Speaking Hospitality Advisor
Job summary
A leading international hospitality firm seeks Italian-speaking Customer Service Representatives to join their team in Lisbon. Candidates should be fluent in Italian and English, with a passion for customer service and a willingness to learn. The position offers competitive salary and benefits, including relocation support and training opportunities.
Benefits
Qualifications
- EU citizenship or valid work permit for Portugal.
- Fluency in Italian (C1) and English (B2).
- Experience in customer service or hospitality / sales preferred.
- Positive, customer-focused, and eager to learn.
- Open to relocating to Lisbon, Portugal.
Responsibilities
- Handle bookings and customer requests via phone and email.
- Provide information about hotel offers, prices, and loyalty programs.
- Suggest upgrades and travel options to enhance the guest experience.
- Represent a well-known hospitality brand with professionalism and warmth.
Join our multicultural Customer Service team in Lisbon!
Are you ready to combine work with sunshine, travel, and a global career experience?
We're looking for Italian-speaking Customer Service Representatives to join a leading international hospitality project in Lisbon.
- Handle bookings and customer requests via phone and email
- Provide information about hotel offers, prices, and loyalty programs
- Suggest upgrades and travel options to enhance the guest experience
- Represent a well-known hospitality brand with professionalism and warmth
- EU citizenship or valid work permit for Portugal
- Fluency in Italian (C1) and English (B2)
- Experience in customer service or hospitality / sales preferred
- Positive, customer-focused, and eager to learn
- Open to relocating to Lisbon, Portugal
- With company accommodation: ~1,050 gross / month
- Without accommodation: ~1,305 gross / month
- Relocation support (accommodation & flight reimbursement)
- Paid training and career growth opportunities
- Multicultural work environment in Lisbon
- Health insurance
- Full time: Monday to Sunday rotational shifts
- 40 hours / week (8h / day + 1h break)
Start date: 05-01-2026
Location: Lisbon / Porto
Apply now or send your CV directly to asli.sakruca@cbtalents.org
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.