Italian-Speaking Customer Support & Content Moderator in Portugal

United Talent Acquisition; Palermo; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer experience company is seeking Italian-speaking professionals for Customer Support and Content Moderation roles in Porto or Lisbon. Responsibilities include responding to inquiries, content evaluation, and ensuring compliance. Ideal candidates should possess strong communication skills and be available for flexible shifts, including weekends. Competitive welcome bonus offered.

Servizi

Welcome bonus of 2,000 euros

Competenze

• Fluent in Italian; at least B2 level in English.
• EU citizenship or valid residency/work permit in Portugal.
• Availability for on-site work in Porto.

Mansioni

• Respond to customer inquiries via phone, email, or chat.
• Review and evaluate user-generated content for compliance.
• Assist with troubleshooting and issue resolution.

Conoscenze

Italian fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication and interpersonal skills

Descrizione del lavoro

Italian‑Speaking Customer Support & Content Moderator in Portugal

Job Openings Italian‑Speaking Customer Support & Content Moderator in Portugal

About the job

URGENT HIRING WELCOME BONUS:

2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full‑time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.

What You’ll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user‑generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What We’re Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on‑site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!