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Remote Italian-speaking Customer Care Specialist in Portugal
Descrizione del lavoro
A global customer service provider is seeking an Italian-speaking Customer Care Advisor to join their team. The role involves assisting Italian-speaking customers via e-mail and phone, ensuring a positive experience. Competitive compensation, remote work, and relocation support are offered for international candidates. Applicants must have Italian C2 and English B2 proficiency, alongside strong customer service skills.
Servizi
Competenze
- C2 level in Italian and B2 level in English.
- Prior experience in customer service or sales is preferred.
- Basic computer skills are required.
Mansioni
- Address customer inquiries through e-mail and phone calls.
- Resolve issues to ensure a positive customer experience.
- Multitask effectively in a dynamic environment.
Conoscenze
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.