Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Bologna; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global customer service provider is seeking an Italian-speaking Customer Care Advisor to join their team. The role involves assisting Italian-speaking customers via e-mail and phone, ensuring a positive experience. Competitive compensation, remote work, and relocation support are offered for international candidates. Applicants must have Italian C2 and English B2 proficiency, alongside strong customer service skills.

Servizi

Signing bonus up to €2,000

Relocation assistance

Accommodation option

Competitive compensation package

Training and development opportunities

Free surfing and Portuguese lessons

Competenze

• C2 level in Italian and B2 level in English.
• Prior experience in customer service or sales is preferred.
• Basic computer skills are required.

Mansioni

• Address customer inquiries through e-mail and phone calls.
• Resolve issues to ensure a positive customer experience.
• Multitask effectively in a dynamic environment.

Conoscenze

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

• €1.000 to €2.000signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or SalesAttitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

*Please Upload your CV in English*