Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Bologna; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global customer service provider is seeking an Italian-speaking Customer Care Advisor to join their team. The role involves assisting Italian-speaking customers via e-mail and phone, ensuring a positive experience. Competitive compensation, remote work, and relocation support are offered for international candidates. Applicants must have Italian C2 and English B2 proficiency, alongside strong customer service skills.

Servizi

Signing bonus up to €2,000

Relocation assistance

Accommodation option

Competitive compensation package

Training and development opportunities

Free surfing and Portuguese lessons

Competenze

• C2 level in Italian and B2 level in English.
• Prior experience in customer service or sales is preferred.
• Basic computer skills are required.

Mansioni

• Address customer inquiries through e-mail and phone calls.
• Resolve issues to ensure a positive customer experience.
• Multitask effectively in a dynamic environment.

Conoscenze

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Descrizione del lavoro

A global customer service provider is seeking an Italian-speaking Customer Care Advisor to join their team. The role involves assisting Italian-speaking customers via e-mail and phone, ensuring a positive experience. Competitive compensation, remote work, and relocation support are offered for international candidates. Applicants must have Italian C2 and English B2 proficiency, alongside strong customer service skills.