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Remote Italian-speaking Customer Care Specialist in Portugal
Job summary
A global customer service provider is seeking an Italian-speaking Customer Care Advisor to join their team. The role involves assisting Italian-speaking customers via e-mail and phone, ensuring a positive experience. Competitive compensation, remote work, and relocation support are offered for international candidates. Applicants must have Italian C2 and English B2 proficiency, alongside strong customer service skills.
Benefits
Qualifications
- C2 level in Italian and B2 level in English.
- Prior experience in customer service or sales is preferred.
- Basic computer skills are required.
Responsibilities
- Address customer inquiries through e-mail and phone calls.
- Resolve issues to ensure a positive customer experience.
- Multitask effectively in a dynamic environment.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.