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A major global logistics company is seeking a customer service representative in Bologna, Italy. The role involves providing customer service, managing cases, and documenting information related to customer concerns. The ideal candidate will have strong problem-solving abilities and attention to detail to ensure effective case resolution. This is a Fixed Term position, offering an opportunity to work within a dynamic and supportive environment.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
Fixed Term
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.