CUSTOMER SERVICE OPERATOR

Ups; Bologna; In loco; EUR 20.000 - 28.000; Part-time

Descrizione del lavoro

A major global logistics company is seeking a customer service representative in Bologna, Italy. The role involves providing customer service, managing cases, and documenting information related to customer concerns. The ideal candidate will have strong problem-solving abilities and attention to detail to ensure effective case resolution. This is a Fixed Term position, offering an opportunity to work within a dynamic and supportive environment.

Mansioni

• Provide customer service and manage customer cases.
• Document incoming information related to customer concerns.
• Investigate evidence until the case is resolved.

Descrizione del lavoro

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.

Employee Type

Fixed Term

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