Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective Academy; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The role involves assisting customers via various channels and requires fluency in Italian with good English skills. The company offers a competitive package, including a base salary, bonuses, and a relocation package. This is an on-site role in a vibrant city with great lifestyle benefits.

Servizi

1,000 € per month base salary (×14 months)

100 € performance bonus (×12 months)

2,000 € welcome bonus

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluency in Italian and good English is essential.
• Customer service experience is a plus.
• Excellent communication and empathy skills are required.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1-C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We’re looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry.

If you’re all about helping customers, solving problems, and delivering a 5‑star experience, this could be your next adventure!

What You’ll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1-C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

• 1,000 € per month base (×14 months) + 100 € performance bonus (×12 months)
• 2,000 € welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280 € per month, all included)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle.

Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!