Subscription Specialist

Reply

Milano

On-site

EUR 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Flexible working environment

Hands-on experience

Free coffee

Job summary

A tech consultancy firm in Milano is seeking a Subscription Specialist with expertise in SaaS billing and subscription management. You will support the design and implementation of SaaS solutions, utilizing Zuora and working collaboratively with various stakeholders. Ideal candidates hold a relevant degree and have 1-2 years of experience in functional analysis. Join a dynamic team dedicated to innovation and customer satisfaction in a stimulating work environment.

Qualifications

1-2 years of experience in functional analysis or implementation.
Interest in financial processes such as invoicing, billing, payments, and revenue recognition.
Familiarity with subscription-based business models.

Responsibilities

Support the design, configuration, and implementation of SaaS solutions.
Use Zuora for managing subscription and billing.
Work collaboratively with business, IT, and finance stakeholders.

Skills

SaaS Billing

Subscription Management

Problem-solving

Analytical Skills

Teamwork

Education

Bachelor's or Master's degree in Computer Science, Computer Engineering or Management Engineering

Tools

Zuora

SQL

Python

Java

Job description

Are you a Subscription Specialist expert in SaaS Billing and Subscription Management?

We are Reply, and we are looking for you!

WHO WE ARE

Reply is a company that specialises in Consulting, Systems Integration and Digital Services with a focus on the conception, design and implementation of solutions based on the new communication channels and digital media. Reply partners with key industrial groups in defining and developing business models made possible by the new technological and communication paradigms such as Artificial Intelligence, Big Data, Cloud Computing, Digital Communication, the Internet of Things and Mobile and Social Networking.

WHAT WILL YOU DO?

Core activities. You will support the design, configuration, implementation and maintenance of SaaS solutions to enable recurring revenue models, usage and subscription billing, and revenue recognition processes across multiple industries.
Technologies. You will use Zuora, a leading SaaS subscription management and billing platform that enables companies to manage and scale complex monetization models across the entire order-to-revenue lifecycle. SQL, Python, Java and GenAI/Agentic technologies are also useful.
Team work. You will work in cross-functional, collaborative teams, closely interacting with business, IT, and finance stakeholders to deliver scalable and high-quality subscription and billing solutions.
Academic background. Bachelor's or Master's degree in Computer Science, Computer Engineering or Management Engineering.
Valuable expertise. 1-2 years of experience in functional analysis or implementation, and interest in financial processes such as invoicing, billing, payments, and revenue recognition. Previous experience with steps of the order-to-cash process (e.g. Billing, Ordering, ERP, CRM, …).
Nice to have. Zuora certification or basic knowledge of Zuora and/or other SaaS solutions/cloud-based platforms. Familiarity with subscription-based business models. Experience in system integration on complex architectures.
Soft skills. You have problem-solving attitude and strong analytical skills. You know how to work towards goals and get involved with passion. You are a team worker and have good interpersonal and communication skills.

YOU WILL LOVE WORKING WITH US BECAUSE…

We have a start-up heart. Hundreds of small units with their own projects and teams. Guaranteed hands‑on experience, flexibility, table footballs and free coffee.
But we dream worldwide. We have the structure to make your ideas matter. We partner with major groups over 4 continents and 15 countries.
We are customers‑obsessed. Excellence is in our DNA. We strive for the best. We get our hands dirty. We get results.
We are learning. We at Reply are always aiming for true innovation. Even though it still may look unreal.

WHAT ARE THE NEXT STEPS

The first step of our recruiting process will be the meetings with the technical referents and then a face‑to‑face interview with the HR team. We care about an equal recruiting process.

Reply is committed to embracing diversity and creating an inclusive work environment by valuing the uniqueness of people regardless of age, gender, sexual orientation, religion, nationality, or disabilities as protected by Italian Law (L.68/99).

Furthermore, Reply is committed to ensuring a fair and accessible selection process: to help you during the recruitment process, please let us know of any kind of support you may need.

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