Sales Support Associate

Teya; Roma; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A rapidly growing international fintech is seeking a Sales Support Associate to collaborate with the Country Manager and sales team. This role involves ensuring smooth onboarding for merchants, maintaining CRM, and facilitating communication between departments. The ideal candidate will have experience in sales support, be fluent in Italian and English, and possess excellent organizational skills. Along with a permanent contract, this role offers a hybrid work model, a generous holiday allowance, and a supportive company culture.

Servizi

26 days of holiday per year

50 / month allowance

92 / month medical expenses allowance

Competenze

• Experience in sales support, customer operations, or admin roles is preferred.
• Fluent in both Italian and English to facilitate internal communication.
• Strong organizational and multitasking skills are essential.

Mansioni

• Ensure seamless onboarding for merchants and maintain accurate documentation.
• Act as a liaison between sales, operations, finance, and support teams.
• Prepare presentations and reports to support the sales team's success.

Conoscenze

Sales support experience

Fluency in Italian

Fluency in English

Organizational skills

Team player attitude

Strumenti

CRM

Digital tools

Descrizione del lavoro

The Teya team empowers local merchants across Europe with integrated payment solutions.

Location & Work Model

Permanent contract

Role Overview

As a Sales Support Associate you will collaborate closely with the Country Manager and sales team to ensure smooth onboarding, clear communication, and efficient merchant support.

What You’ll Do

• Ensure a seamless experience for merchants by supporting onboarding, documentation, and internal approval steps.
• Keep our CRM tidy, accurate, and up to date.
• Act as the link between sales, operations, finance, and support to solve problems before they become issues.
• Prepare presentations, reports, and materials to help our sales team succeed.
• Support the Country Manager with operational tasks and day‑to‑day activities.
• Identify opportunities to improve our processes and be empowered to drive positive change.

What You Bring

• Experience in sales support, customer operations, or admin roles (or strong motivation to grow in this direction).
• Fluency in Italian and English.
• Excellent organizational and multitasking skills.
• Comfort using digital tools (CRM experience is a plus).
• A collaborative spirit and a team‑player attitude.

What You’ll Get

• Permanent contract with a rapidly growing international company.
• Hybrid work model based in Milan.
• 26 days of holiday per year.
• 50 / month allowance.
• 92 / month medical expenses allowance.
• A culture grounded in trust, autonomy, and genuine care.
• The chance to shape your career in a high‑growth European fintech.
• A team that supports, celebrates, and has fun together.

Teya is a proud equal opportunity employer. We are committed to creating an inclusive environment where everyone, regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background, can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.