Sales Operations Analyst

MoneyGram; Roma; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global remittance company is seeking a Sales Operations Analyst in Rome, Italy. The role involves generating sales, managing agent relationships, and developing innovative solutions for sales enhancement. Candidates should have over 2 years of sales experience and be fluent in Italian and English. This hybrid role provides benefits such as comprehensive health insurance and tuition reimbursement.

Servizi

Comprehensive Health Insurance

Life and Accident Insurance

Meal Vouchers

Community Service Days

Tuition Reimbursement

Transfer Fee Reimbursement

Employee Assistance Program

Employee Referral Program

Competenze

• 2+ years of experience in a sales role, selling and servicing customers.

Mansioni

• Generate revenue through agent interactions.
• Sell new MoneyGram products to agents.
• Facilitate the sales process from start to follow-up.
• Identify and negotiate business opportunities.
• Respond effectively to agent inquiries.
• Develop and maintain current accounts.

Conoscenze

Knowledge of Money Transfer Business

Engaging personality

Fluent in Italian

Advanced English

Sales goal achievement

Negotiation ability

Relationship building

Data entry skills

Excel knowledge

SalesForce knowledge

Willingness for business travel

Formazione

BA/BS degree or equivalent experience

Descrizione del lavoro

Sales Operations Analyst

Join to apply for the Sales Operations Analyst role at MoneyGram. Posted 4 days ago.

About MoneyGram

Did you know there are 1.4 billion people in the world that are financially underserved by traditional banks? 🤔

In many cases, people depend on remittances being sent or received, often across different countries and continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders.

By relying on a vast network of agents, being present in 200+ different countries, and developing cutting‑edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! Will you join us in our journey?

About The Role

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The role plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Analyst sources new sales opportunities through inbound lead follow‑up and outbound phone/e‑mail contacting.

What you will get to do as Sales Operations Analyst

• Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
• Sell new products and new services of MoneyGram to our agents.
• Facilitate the entire sales process from initiation of the original call until the follow up.
• Identify business opportunities and negotiate with agents.
• File documents, updates, and agent information.
• Respond effectively to agent questions.
• Develop and grow current accounts.
• Troubleshoot, track problems and navigate agents through MoneyGram support structure.
• Other duties as assigned.

What You Will Need To Be Successful

Education

• BA/BS degree in a related field preferred or equivalent work experience.

Experience

• 2+ years’ experience in a sales role, selling and servicing customers.

Essential Skills

• Knowledge of Money Transfer Business, preferable.
• An engaging, outgoing personality and passion for helping customers.
• Ability to communicate to prospects in Italian, fluent level.
• Ability to communicate in English (min. advanced level).
• Ability to meet sales goals.
• Ability to close sales.
• Ability to negotiate and engage agents.
• Ability to build relationships.
• Data entry skills / Excel / SalesForce knowledge is preferred.
• Openness for business travel.

Why Join Us?

• Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care.
• Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer‑related fees.
• Employee Assistance Program - Access to confidential counseling and support services for personal and professional well‑being.
• Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: Rome, Italy. This is a hybrid flexible role but requires the candidate to reside in the country and visit the office from time to time.